“Michelle was amazing at helping me with my problem she was very professional and even after I tried to get help for the last month from the customer service on the phone and going into another store no one could help me . I’m very happy with the customer service Michelle gave me today I almost went to a different company but because of her I’m staying.”
“Visited here for the first time and had a great experience! Jose was incredibly informative and patient with us. He went above and beyond by engaging with my dad, who struggles with English. Jose even labeled each family member's phone to help my dad easily distinguish and hand them out to the right person. Such a thoughtful and kind gesture!”
“10 / 10 . I made it to verizon just 15 minutes shy of closing time. I was able to purchase & put on my zagg screen protectors for both my new phone and new galaxy watch, big thanks to Moses.”
“The customer service here is more than exceptional! My partner and I had come into the retailer to initially upgrade one device, but were able to upgrade two devices seamlessly for less than I was expecting. Thanks to Angel and his amazing team!”
“Toylynn was very kind and patient when helping us get internet for our home. She explained packages and promotions very clearly and was professional through the whole process. She mentioned add-ons to our plan but wasn’t too pushy about it.
I appreciated the more relaxed atmosphere, and enjoyed the welcome into the store as soon as we walked in.”
“The Verizon Store has excellent service and Connor and Mike were both very attentive to our needs. I highly recommend the Highland Park store for all of your wireless needs.”