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November 2024 by Center For Lost Objects
So hard to use as a business customer. The last time I went to a branch, I waited for half an hour to be helped. That is just not okay. Horrible service whenever I have to go in.
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August 2024 by Natasha Coleman
They keeps my money until I'm ready to take it out. They do their jobs.
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April 2024 by Zizi Elgharbawi
Such a bad experience, went to go clear up a dispute of transactions that I didn't do and the girl who was working there was so rude, didn't want to help me and proceeded to talk about me in Spanish . Such a bad experience and will not be going again
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April 2024 by John McCarthy
This institution has a systemic infection of piss poor people skills, and even worse customer service.Why, on Easter morning, am I receiving notification that my contact info has been removed due to a change in cellular service provider? I haven't changed carriers, and now I've got to wait 48 hrs (holiday AND weekend) before I can even contact anyone about it.That's not even mentioning the time they stole all the money from my savings account. Apparently savings accounts have an inactivity fee. My SAVINGS account money disappeared (due to a daily absurd fee) and wasn't notified until the account was negative. I made no withdrawals or transactions and they stole my money. At least they dismissed the overdraft fees from them stealing the money from my account. Yes, they wanted me to pay them for stealing my money. It's a SAVINGS account. SAVINGS. Transactions happen through my CHECKING account. This bank makes up rules to steal your money.
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March 2024 by Audi Qarajeh
If I could give it zero stars, I would the worst bank I ever been you cannot even get your money if you want to Get money out they have to call 1000 person to just confirm and at the end you won’t even get it, save yourself and your time because time is money And go cross the street to U.S. Bank. I’ve been having five stars Service with them
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November 2023 by Michelle Summers
We went into a hungtington bank.
I noticed a staff on the phone talking to someone someone he was sitting over sounding annoyed. He was talking about a loan.
Then the other teller was talking to someone about police and her stuff being stolen. She sounded not happy with the teller. Poor lady kept repeating her story and the staff.
When we came in a gentleman said be right with you. The office had someone’s bag and jacket. This showed us their was a manager or a lead in the office.
The staff who was annoyed on the phone says do you need something. I said yes I need to see the manager he says there isn’t a manager and was getting snappy. The guy who said he would be right with us knew that we needed to be seen by a manager so this staff member yelling through the bank to the seating area was ridiculous. Very rude and not professional
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November 2023 by Maria OB.
Thank you.
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November 2023 by Anna Monson
I love banking here.
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November 2023 by Joey Vang
Very slow service with drive-thru.
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November 2023 by Shell Pavlik- SassyGIrlz Critic
We went into a hungtington bank.I noticed a staff on the phone talking to someone someone he was sitting over sounding annoyed. He was talking about a loan.Then the other teller was talking to someone about police and her stuff being stolen. She sounded not happy with the teller. Poor lady kept repeating her story and the staff.When we came in a gentleman said be right with you. The office had someone’s bag and jacket. This showed us their was a manager or a lead in the office.The staff who was annoyed on the phone says do you need something. I said yes I need to see the manager he says there isn’t a manager and was getting snappy. The guy who said he would be right with us knew that we needed to be seen by a manager so this staff member yelling through the bank to the seating area was ridiculous. Very rude and not professional
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September 2023 by Daniel Clark
Gave the teller a $20 bill & asked for 20 single dollars. Simple request. The teller had my 20 ones in his hand in 2 minutes. It took me another 10 minutes for him to hand it to me because he was frustrated with his computer. As usual only 1 teller open. He asked for my ID to break a $20 bill. Really????
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June 2023 by Gene Swartz
avoid this location at all costits worth the 10 extra minutes
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March 2023 by Kuam Xoom
Tried to go inside lobby and was it close be cause need withdraw large amount. Got to drive thru no car except me filling out my withdraw slip other cars start go the other lanes. Sent my tube didn’t get a greet and was waiting. Then others were greeted and was served, me thinking ok maybe worked on mine because I need withdraw of large amount. 3 car passed all empty me again which I waited 15 mins already. Another 3 different cars went to each different drive thru and as I was looking they got served so I pressed call button and waited and again after 5 min no response. To the point got really ticked off, I repeatedly pressed multiple time and got a response “ you didn’t have to press that many times” me thinking WHY DID YOU GUYS THINK. Then decided to served me. Stuck there for almost 30 mins
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March 2023 by Kia J
This is an awful bank. Closed a family member’s account because they didn’t like they way they were spending THEIR OWN money. Then proceeded to give them a run around when trying to get the balance in the account. Stay far away.
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November 2022 by Maria Bamigbade
If there is a lower 1 star, please use it for me. This place is horrible (escuse my choice of words), but this is the fact and I dont understand what the issue is. Staff or management? Something need to be done. Sometimes I hate visiting.Thank you.