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September 2024 by Ari Stuart
I have had the worst experience(s) of my life with healthcare, because of HealthPartners. They lie constantly about what is and isn’t covered, multiple times my care coordinator has told me verbatim, that the care I need is covered, only to be billed later on because of some loophole. It’s truly disgusting how they steal your money. When I was on the states free/discount health insurance I received better care than I ever did with HealthPartners.
Avoid !
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August 2024 by Diana E (Sparkles)
Fantastic clinic. Caring staff of nurses, Dr’s and admin staff. I’ve been a patient here for 40 years. Their Urgent Care team is wonderful. Highly recommend! Can’t say enough good things about this place.
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August 2024 by Erin Anderson
I understand the TMD Clinic isn't taking new patients, but the young man on the phone didn't need to be so rude about it. Blessing in disguise I guess.
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August 2024 by Chad Walesch
Had the go In and get stitches, and have to say it was one of the best experiences I have ever had at an urgent care , or emergency hospital I have ever had. They got me in fast. The nurse was very friendly, Dr. Becker was awesome. She very friendly and talkative. Made me feel comfortable and at ease, making whole experiences as enjoyable as can be when getting stitched up.
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July 2024 by Sakina Ali
The wait time is just too long and not worth it. They put you in the Dr's room and leave you there for over an hour while different healthcare professionals come in and out to ask you the same questions about your condition over and over. I will never go back.
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June 2024 by Lauren Rice
Phone staff is always awesome, helpful and real fun/good humans. I love how everything is all in once place (ex I just got labs and and ecg after meeting with my pcp) and k HIGHLY recommend Dr Sarah Cook if you can get in with her. Rockin smart, attentive, efficient and fat/queer friendly!!!
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June 2024 by PSM
We had a horrible experience with Dr. Vincent. What was supposed to be a simple annual physical checkup became an expensive office visit. We got to know only after receiving the bill in the mail. Completely avoid this clinic and doctor.
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June 2024 by RMK
Please avoid Dr. Vincent. They have billed our annual preventative visit as an office visit which has costed us a lot of money out of pocket. Very disappointed that this was not disclosed during the visit and we were sent a bill directly. This is both unethical and rude.
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May 2024 by Drew Addington
did not easily share the forms I needed or have electronic options for doing so. Person I called just wanted to get off the phone.
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March 2024 by jirraa tube
The worst clinic in Minnesota como helth partners we check in 11 AM nobody see us until 3:30pm My daughter is sick. She’s vomiting five times in clinic, but nobody helping us.
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March 2024 by Ian Powell
Got checked in fairly quickly, but I've spent more time in the doctors room than the waiting room at this point.... waiting. Been in here now for about an hour. Kind of ridiculous.
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January 2024 by Susan G
Doctors are friendly and spend a decent amount of time making sure they understand your needs. My doctor takes my concerns seriously and addresses each one professionally.
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January 2024 by Spirit Airlines
Whatever you do, DO NOT go to this urgent care. You will be checked in, put into a room and be left in there for 3 hours. (after the initial 2-3 hour wait at the lobby) No one will even check on you in the room, no nurse, NO ONE. I had to walk out the nurse office to find someone, all she said was “Sit tight”. Employees are VERY RUDE. You’d be surprised this is an actual Urgent Care. If you’re sick, you’re better off calling your primary doctor. I would seriously give 0 stars if that was option
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October 2023 by James Townsend
Whatever you do, DO NOT ORDER YOUR CONTACTS FROM THIS PLACE. Horrible horrible experience. I ordered my contacts after my appointment in EARLY AUGUST with someone at the optometrist office over the phone who confirmed my order for two boxes. First, they messed up my order over the phone and I only received trial contacts. Okay, mistakes happen from time to time I thought so I called back to correct the issue and waited again for my order. Yesterday my package arrives damaged with 1 of my boxes missing. I go down to try and fix the issue but am told since it was shipped and it said I received the package, it is out of their hands, and I am told to file a claim with USPS. Fair enough, but if you ship anything lately you know how inconsistent and bad USPS has been.I am aware this is a USPS issue but the company who does their fulfillment Fait Distribution, does not send their packages insured, they send first class which means I cannot file a claim because it is not insured. I also tried calling Fait to rectify the issue but they cannot discuss any orders because of HIPPA, and I'm told to go talk to my doctors office(LOL). My appointment and first order for my contacts was in August over a month ago. This is actually a joke, and I'm just screwed out of half my order. Save yourself the trouble and order from 1800 Contacts or anyone else for that matter because if your contacts go missing because of carrier issues, you will be given the run around, have your money taken, and receive nothing. GREAT EXPERIENCE.
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September 2023 by Abem Tesfaye
So surprised 5 hour waiting time for urgent care for my son.with disrespect full service change insurance I am decide
