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January 2024 by Will Johnson
Absolutely predatory towing services along west 7th by keg and case. Wouldn’t be upset if I had any idea street parking was private. The sign we parked next to simply said “parallel parking” - that’s it. There were some lots with permit parking only signs in the area, which we thought we were avoiding by parallel parking along the street.Not to mention the $325 CASH ONLY charge to get your car out same night - towed less than a mile away. You know why it’s cash only? Because anyone in their right mind would dispute the charge on a credit card if they were towed with such poor signage.Our friend’s car was towed along the same street on the same night - also had no clue they weren’t supposed to park there. Seems like a very lucrative business model for guardian.
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January 2024 by Jason Felix
For anybody that gets scammed by this cash only company you can report them to the IRS using form 3949-A.
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November 2023 by Eric Zitzer
Driver went straight through a left turn only and attempted to cut me off. Then proceeded to pass 2 more vehicles in center turn lane. Flicked me off at next stop light. Posted dashcam video on companies photos. I let him know how i felt about it.
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November 2023 by Irving Fernandez
West was super helpful and overall, a great person. His attitude and knowledge made every penny worth it. Great service.
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October 2023 by Who.Am.I.
Do not use this company. They are super sketchy and unprofessional. They change their rates and only take cash. They have no ATM on site and will hold your vehicle hostage. I'm pretty sure the IRS needs to check in on them cause they are doing some under the table business
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September 2023 by Christopher Meiers
I was accidentally parked in the wrong spot near Keg and Case Market. This company towed my car 0.3 miles and held my car for 1 hour and charged me $325, which I had to produce in cash! I just think this is an insane price gouge for such a short tow.
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August 2023 by Michael Giordano
Will try to charge you as much directly or as indirectly as possible. Employees are nice but management is trying to maximize profit with no care for people.
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July 2023 by Jcdavibe
Great customer service very speedy and easy tow. Definitely recommend them compared to other tow companys
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July 2023 by Talisa Triplett
Drew is so awesome! He came super fast, but the shop I had my truck at still had my keys and had closed for the day, so Drew was able to pop my lock so I could retrieve my stuff b4 putting in garage! Thanks again
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June 2023 by Alli Plummer
Amazing guy. Easy to get back the vehicle if you're kind and compassionate. The work that it takes to get a car on a tow truck and bring it to the lot is not cheap or easy, folks!
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June 2023 by Travis Plummer
Shady cooks rude and exstremly dishonest
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June 2023 by Ancover Yeahright
I wish there was a zero star. Very shady. Beware.
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June 2023 by Brittany Coleman
Thank you for the great service!! Really do appreciate you helping me tonight..
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May 2023 by Shi Almont
I highly recommend Guardian!! I was stranded in the rain on a Friday night with two blown tires (the result of hitting a pot hole). Few towing services were available in any reasonable amount of time (one towing service gave me a wait time of two hours). Guardian, however, came within minutes and the man towing us was extremely patient, helpful, and wonderful at his job. Very reasonable price as well. I am very thankful for Guardian!Service: Car towing