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February 2023 by Richard Demo
UPDATE:all right. Things have been corrected.Changed my review because the actual CEO contacted me ON A SATURDAY during a Holiday weekend. (Take note, Wells Fargo) He was prompt to fix this. Had an employee call me and found it was a glitch in the system. They even apologized and sent a gas card for my inconvenience. (Had to cancel a weekend getaway).My money is back in my account, everything is fixed. Thank you!Side note: this is seriously stellar customer service. A banker calling you on a Saturday and fixing the situation within minutes is absolutely unheard of.Thanks again everyone. I can finally breathe.Closing my account on the next business day. My check went in right before I'm supposed to leave on vacation. Checked it right before leaving the house and I'm negative $600 and I don't even have the option to overdraft. No record of my check even going in like it had the day before. Had to cancel my vacation. But waiting a call back and they're not open on Saturdays. This bank has failed me.
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August 2022 by Douglas McComb
Can't link 3rd party online merchant accounts with my business account. Because of Flagship's recalcitrance, I've lost nearly $1200 in transfer purgatory. This isn't a bank. This is organized crime.
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June 2022 by Doug Ludemann
Can't link 3rd party online merchant accounts with my business account. Because of Flagship's recalcitrance, I've lost nearly $1200 in transfer purgatory. This isn't a bank. This is organized crime.
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February 2021 by Josh Braaten
Hands down best business bank ever. The entire team is top notch and makes small businesses feel big.
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September 2020 by Trent Palmer
Thank you Julie from North Oaks branch for outstanding service on a Saturday. Julie interrupted her holiday weekend to help me while I was traveling out of town.
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May 2020 by Hillary O.
I have been beyond impressed with the team at Flagship Bank. Coming from a much larger bank and competitor, I was so impressed by the personalized attention I received from Heidi and Liz. They help me with every step of the PPP loan process. I would highly recommend working with them in the future!
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April 2020 by Sheri Howell
Wonderful customer service and helpful, friendly staff. Thank you to Liz and Heidi for making our our business banking experience a good one!
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December 2016 by Andy Schornack
Great local, independent bank!
