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January 2024 by Sally Anderson
They are very helpful. I am impressed they came to get me because my vehicle was in the shop.
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January 2024 by Joseph White
Great staff with great customer service.
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September 2023 by Ken Schlosser
Great staff at Saint Paul location. Adam, Kells, Jeremy, Matt, and Colton have all pitched into helping! Very attentive to customers’ needs!
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August 2023 by Chee Her
A huge big thank you for all the staffs for helping my family and I with a rental car we needed! Each and every of the staffs were super friendly and took their time to help us out in every way possible! Everyone, made sure we got the help we needed to making sure we were all straight to go. Thank you so much! Wonderful and amazing service of your team!
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August 2023 by Claudia Marulanda
Hannah Nance is very friendly and professional. Thanks for explaining in detail.
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August 2023 by Greg Schneider
Took care of us from the moment we arrived in St Paul.Picked us up at the Amtrak depot and brought us to our vehicle. Everyone we worked with was friendly and helpful. They got us on our way quickly!
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August 2023 by Suzanne Jukiewicz
Guys went out of their way to ensure my satisfaction.
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April 2023 by Myra Smith
I love the attitudes of the customer service. They are the best
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April 2023 by Tish Jones
Spoke with the branch manager this morning regarding vehicle availability, size and time sensitivity. I explicitly stated that I needed a vehicle ready by 9a and o need a standard SUV. I arrived and they told me it would not be ready for another ten or so minutes. When I asked what the vehicle was, they said it was a mini SUV, a small Mazda with no trunk space— not what we discussed. I was then told that they did have the vehicle class I requested, but off site. The issue is, that when we spoke before him encouraging me to “come on down,” I made it clear that I would gladly book at another location if they didn’t have a vehicle ready or large enough to accommodate. This was terribly inconvenient and poorly communicated. Use a different branch.
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February 2023 by Gabrielle Mrosla
Highly recommend this location!Adam, the Branch Manager, and his entire staff were very helpful and friendly throughout the whole process.I ran into an issue where my rental car needed to be re-keyed due to them being stolen.Enterprise had someone out within the day to re-key the vehicle.All-in-all, I am more than satisfied with the services they provided. I will definitely be renting from them in the future.
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January 2023 by Mickey Yang's Art
Don't do business or rent here. They screw me over and my insurance already paid the 80% for the rental car and they overcharged me about $485 on my debit card. I called and talk to the manager at this place and he told me that he'll refund and send my an invoice. I checked my email and haven't seen anything. They're cheating and taking money from their customers without their knowledge if you're unaware of the situation that you're in. I'm already going to report on BBB for their unethical practice. They did to me, who knows how many people they got away with this?
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October 2022 by fvpbz54
Terrbile customer service. Booked at this location, I arrived to pick up my rental. Staff told me that they are out of the vehicle/similar of what I booked. Their next option available was double the price. They didn't bother calling or contacting me. I listed both email and phone number.
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October 2022 by Jimmer Kerlin
The ONLY place to take your hail damaged vehicle! Highly recommend.
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August 2022 by Dominique Willard
I have used them twice. Renting a car is expensive, but they do a good job of meeting your car size needs and service needs. I called and got same day service with no problem.
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August 2022 by Alibashir Ahmed
I had Very bad experience with the enterprise at saint louis park, I have been going back and forth to them asking for my headphones and shades. They always saying they will call me back once they get my items, which they never did. I'm really disappointed with them. I hope I get my headphones and shades back
