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October 2023 by Bondo008
A great place for quality swim equipment.
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April 2023 by erika binkley
Wouldn't recommend employment here. Almost all female run by two men, VERY catty two/faced environment, and basically anyone is expendable.
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November 2022 by Bri W.
Talk about having 0-1 star customer service. Spoke to HQ, there's no budge in 30 day returns, not even store credit for 5 days over the policy. Haili, pick up the phone and say "how can I help you?" When literally I just spoke to another representative and explained to her I sent an email yesterday. It would have been much better to pick up the phone and act like you knew where that conversation left off since the rep who I spoke to said I'll have my coworker speak to you because she knows more about this. I was on board to continue to support the swim shop in Walnut Creek, CA, but if corporate isn't willing to provide better customer service, no more referrals from me. You're better off shopping online, c'est la vie
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November 2022 by Bri K.
Talk about having 0-1 star customer service. Spoke to HQ, there's no budge in 30 day returns, not even store credit for 5 days over the policy. Haili, pick up the phone and say "how can I help you?" When literally I just spoke to another representative and explained to her I sent an email yesterday. It would have been much better to pick up the phone and act like you knew where that conversation left off since the rep who I spoke to said I'll have my coworker speak to you because she knows more about this. I was on board to continue to support the swim shop in Walnut Creek, CA, but if corporate isn't willing to provide better customer service, no more referrals from me. You're better off shopping online, c'est la vie
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October 2022 by Mark Yost
One of the worst companies you will ever deal with. Don't even think of applying to work here either. Unless you enjoy a juvenile high school mentality. They do little to train you then expect everything from you. You will be given more work that was never discussed during your interview. Save your mental health and well being for a better company.
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October 2022 by Missy Wegener
They have everything you need for swim team, and a great selection of clearance name-brand swimsuits.
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February 2022 by Sara Buck
First I ordered my daughters team swim suit and didn’t get it till the swim season was almost over. Decided to give them another shot ordered my daughter a parka before Christmas and yet every time I call to check on it the back order date gets moved farther and farther back. The season is now over and we still have no parka. I understand merchandise is on back order but at least give me some kind of compensation.
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January 2022 by Kerry Westman
Was able to try on a large number of swimsuits in order to find one that fit properly.Staff was very accommodating and helpful.
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November 2021 by Nan Wang
Major delays from Speedo on parkas, store is quoting warehouse relocation by Speedo, but it's been over 2 months now since my order was placed, and yet there is no ETA in sight or any status update since the order was placed. Called a couple of times, each time was asked to call back in 2 wks but there has been no visibility to delivery status from Speedo to Elsmore. If you need a parka for THIS winter, suggest you look elsewhere.
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September 2021 by Quadlaser
Mixup fixed and crisis averted, great customer service!
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June 2021 by Mary Beth L.
The absolute best place to buy tech suits. Have daughters who have been competitive swimmers most of their lives. We've ordered from just about every swim store, manufacturer, brand, etc....you name it. Approx four years ago, needed a specific tech suit in a specific size which was proving almost impossible to find. Came across Elsmore Swim Shop online and saw they had it. Ordered the suit and since that first purchase, they've become our go-to. We have ordered multiple tech suits from them and only them. Fantastic products, great selection, best prices, awesome customer service and just an overall pleasure to deal with. Cannot urge you strong enough to do business with this company!! You won't be disappointed!
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June 2021 by mlno jk
Good selection and great service
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June 2021 by payton
Its the best place to get all of your swim stuff and there swimsuits are the best of the best❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤but they are a little pricey????
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April 2021 by deb jeanson
Good place to go their pretty decent priced ?
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March 2021 by Cristina Vidal Loria
BJ Sayre with Elsmore in Indy is amazing- He always goes the extra mile for us. Great customers service! We definitely recommend Elsmore Swim Shop! The Loria Family
