-
December 2023 by Equilibrium Brain Body Balance
Lisa Franxman at Drake is amazing! So easy to work with, very knowledgeable. We are grateful for her help and expertise.
-
November 2023 by Corbin B.
Best bank I've ever been with! They make business banking quick, easy, personalized. I've never gotten a recording and if something is wrong I've never had to wait longer than 1business day for an answer or solution... usually only an hour or two!! Great customer service!!
-
October 2023 by Nichol Dehmer
High Five to Jenna today. My technology messed with my ability to originate wires online and Jenna was a huge trooper and totally patient with me as we reestablished my connections and got the wires out the door!!!
-
October 2023 by Dena Kinate
Definitely Not great. But not horrible either. I'd recommend you bank somewhere else. My personal story: I was referred to this bank by a client when I first moved to Minnesota. I went with Drake as he said it's great with Small Business loans. Bill in the loans department is great, but the bank itself isn't worth it for me. Their hours are limited. Not even half day Saturday hours. Therefore, I sometimes do cash deposits on the weekends and there have been a couple of occasions where there weren't the necessary tools avail for a deposit (out of envelopes/ no pens) and I like to bike down there for a little exercise. I've learned to bring my own supplies in a backpack. At my previous bank in Texas if I did a night drop of money it was deposited in my acct before the withdraws came out of my acct for that morning. Not with this bank. They get around to putting in the deposits at like 9, 10, or so the next day. There is also a vibe i get that they don't want me just walking in the front door to have a conversation. They kept the metal gates down for WAY too long after the pandemic, almost like they liked keeping customers out. Me bringing in a pile of change for counting has also given me the vibe I was a burden. I so badly wish i'd gone with Cherokee on Grand or a credit union. Switching banks is tough though. Hopefully you choose better than me.
-
July 2023 by Church of Saint Mary Office
The Church of St. Mary in St. Paul, Lowertown went through the process of switching all accounts to Drake Bank in 2022 because of Drake Bank's high commitment to community and personal service. Drake Bank employees know us and we know them. Although switching took some time, it is one of the best decisions that our organization has made. Drake Bank exemplifies excellence in treating others the way they themselves would want to be treated. A great staff, a great bank!
-
February 2023 by Chris Ferguson
Drake was great to work with. We wanted to close before the end of the year and they delivered. Fair terms and outstanding service, what else can you ask for.If you need a business loan, contact Dan Batten.
-
July 2022 by Jake Koury
I went to this bank because they were the issuer of a payroll check I had received and I had been in the area it was closer than going to my regular Bank. They then proceeded to charge me $20 to cash that payroll check which I found predatory. Since they were the issuer of that payroll check I found that to be a little odd. They then proceeded to make me wait almost 25 minutes because I told the manager it was predatory. I then had to call the bank and speak to somebody on the phone for them to cash my check because they had me fingerprint and write my phone number on it and decided halfway through that transaction that they weren't going to take my check at all which they issued. I'm unsure what the $20 service fee was but I did not get $20 worth of service from this bank today
-
April 2022 by Mpendulo Mpendulo
She did a great job, you so much deserve an accolades on this Mrs. Sandra Billy . I can't explain myself right now what I received on my wallet was so great and surprising, an amazing huge amount was sent to me by trading with an expert like Sandra . Always do your best, what you plant now you harvest later, I made $6,900 with just little amount of $500, thanks to Mrs. Sandra for making that come through. Please all you have to do is to contact her and be a part of this online investment, Her info.... Email:
[email protected] What's App:+1 (512) 893-1587
-
April 2022 by Rachel Bulman Leonard
My husband and I work with Drake Bank to finance our small business. There are other banks closer to our home, but the support and personal attention we get from the Drake Team is excellent. Every time we call, a real person answers and assistance is immediate. Bravo
-
May 2021 by fartun weli
Our staff don't want to go Drake Bank. Some of the staff are rude and condescending. they never take any responsibility and it's always about the other people. If you are a person of color, you need to be careful.
-
May 2021 by David Tauer
Bill Lesher has been great to work with
-
April 2021 by danskehans
I dislike large and larger banks and because Drake bank has only one location, I like them for that reason alone. I also enjoy that they recognize my face when I walk in there, and I especially enjoy the stellar service I get from a woman named Rhonda :-)
-
April 2021 by Angie Johnson
I've been fortunate enough to work with Drake Bank's team through two businesses I have managed. Additionally, I moved my personal banking to them in 2020.The personalized service and ability to feel like you are working with friends is extremely important to us. My banker, Scott Swenson, has done a phenomenal job over the years of preparing us personally & professionally to know all of the services available to us. I've worked with Scott for many years and he consistently calls or emails me back in a timely fashion. He always makes us feel like we are a top priority to him. I've referred and will continue to refer friends, family, and other businesses to Drake Bank. Additionally Scott has introduced us to many Drake Bank team members (Annmarie, Gino, Greg, Melissa, Brianna, Laura, Daniel, Luke) so when a question or issue arises, we have many people we know, like, and trust to work with.Also if you have a moment to meet their mortgage lender, Stephanie Scarrella, it will be time well spent. She has been able to provide guidance, expertise, & honest feedback to every one I connect her with on their residential mortgage situation.
-
April 2021 by Sue Luse
We recently switched to Drake Bank and so glad we did. Scott Swenson is not only a professional, he is a friend who really cares about us. We love the exceptional customer service for our business and personal banking needs.
-
April 2021 by Brian Riley
Very professional. Employees are attentive, friendly and helpful.
