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September 2023 by Gail Adams
They're great get almost everything there
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August 2023 by Suzie R.
This is THE place in the twin cities if you need to purchase school uniforms. It's been around since 1952. I think my in-laws went shopping for uniforms when they grew up here in the TC, my hubby shopped here when he was growing up and now it's my son's turn. With it being so close to the start of the school year...they had plenty of staff eager to help locate where your particular schools uniform was located in the store. The place is huge but extremely organized. The only thing to note is their very restrict return policy. Happy school shopping!
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June 2023 by Lauren Ashley
Super helpful and friendly staff. Had a great quantity of stock as well.
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January 2023 by Maggie G.
Family owned, amazing service, my parents bought my uniforms here when I was young and now I do the same for my little ones.
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November 2022 by Chris Whyte
I called the St. Paul MN location to ask about my order status, your staff by name Kathy, gave me the rudest and most unprofessional response. I’m really disappointed at your customer service.
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November 2022 by Emmanuel Okakpu
I called the St. Paul MN location to ask about my order status, your staff by name Kathy, gave me the rudest and most unprofessional response. I’m really disappointed.
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October 2022 by Alicia Brown
I got two separate calls saying my shirts were ready with each call stating either 1 or 2 of my three shirts being ready. I asked the person over the phone multiple times to check if my 3 were in, because I did not want to take two trips and he refused to do so, stating that all of my shirts should be in and that he could not check for my shirts due to him having other people to call about their orders. My problem is how do you place a call without having full information and now that I have my shirts, they ARE NOT MY SHIRT SIZES THAT I ORDERED! If I had of picked the shirts up myself then I probably would have double checked the sizes!
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October 2022 by Pika Chicken
Donalds has a local monopoly on school uniforms. This is not right. I ordered shirts for my kids school uniform a month ago. When I asked for an update, they told me they have no idea when the shirts will be in, and then they need to send them to an embroider. I found the same plain shirts on Amazon that could be delivered in 2 days and offered to provide them to Donalds for embroidery and they refused. Instead of finding solutions for their customers, they take their status as the only school uniform shop for granted, causing children to wear uniforms to school that don’t fit. They told me they had too many schools to provide for. Oh I feel so sorry for them. They didn’t plan for a rush in orders in August? Do they think people order school uniforms in April? They don’t value their customers because they know they have the contract with these schools and they can provide junk customer service. Just terrible.
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September 2022 by Claudy Corvil Ministries
Great place for purchase uniforms for children.
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August 2022 by Loni Plack
Super helpful employees. I definitely would have been lost without them to guide me. Great team of people.
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July 2022 by MN M.
I have two boys starting at a new (private) school this fall. Knowing the month of June is the only time they offer sales, we went at the end of June. After three hours of my kids trying uniforms on, wiping tears due to the way they fit/felt on their bodies, I left with two dysregulated children and $980 worth of uniforms that I was told NEEDED to be purchased at Donald's by a Donald's employee. A couple weeks later, I was talking with a veteran mom from the school. She informed me that the uniform pants CAN be purchased at Donald's, but it is not required. With this new information, I ordered uniform pants that were comfortable, fit the school's policy & were more affordable. Today when I went to return the original pants I purchased to Donald's, I was met with a lot of tension from the moment Terri laid eyes on me since I was holding Donald's Uniform bags, indicating I was making a return. She was rude to me from the first word out of her mouth. She pressed me on WHY I was returning the pants (vs exchanging them for a different size.) I explained that the school does not require the pants to be purchase a Donald's as their policy states, they CAN be purchased there. She got very upset, informed me the school has a contract with them, and that I was wrong. I showed her the Internet website where it states that it is a CAN & not a MUST, she got further upset and continued to treat me like crap - threatening that she will be calling the new school about uniform pants. I kindly asked her to pause, and consider that not all people fit the same two pairs of pants. Sensory issues are a REAL thing that affect children in a REAL way. Don't mock me when I say my child struggles with sensory issues when wearing Donald's stiff pants. She told me they have sensory friendly pants, as they "have been dealing with sensory for 15 years. Not sure what that means - did they actually speak with children who have this struggle? As I said at Donalds, I hope you can learn to have an open heart & realize that by having this monopoly you are doing a disservice to families & children. Stop the madness!! Consider the children!
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November 2021 by Megan Greene
It is the only uniform chain in Minnesota, so we shop there for our school clothes every year. I believe in uniforms at school, therefore I will continue to support them year after year after year.
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November 2021 by Sue Bragg
Staff is always very helpful
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October 2021 by Lie-a Ngeh
Horrible customer service at the Eden Prairie location from the workers and the owner
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September 2021 by Michael Hallingstad
Donald's has always given me fantastic customer service from the moment I walk in. If I need something the staff goes out of it's way to find me it or order it. Been going here for 6 years and all my friends that go say the same thing. The quality of the clothing is as good as there is. Thanks Donald's staff for being there for me every year!