Discount Tire is a reliable tire shop that provides a mixed experience for its customers. While the majority of reviews praise the business for its friendly staff, professional service, and cost-effective solutions, some customers have encountered issues that led to unexpected expenses and dissatisfaction. Many customers appreciate the convenience and efficiency of Discount Tire, highlighting their ability to quickly patch or replace tires, even without an appointment. The staff is often described as helpful, friendly, and willing to go the extra mile to assist customers, such as providing jump-starts or other support when needed. However, some customers have had experiences where Discount Tire's service fell short. In one instance, a customer's snow tire was damaged during the mounting process, leading to the need to purchase new tires unexpectedly. In another case, a customer felt that the staff did not provide adequate guidance or information about warranty options, leaving them feeling uninformed. Overall, Discount Tire seems to be a reliable choice for tire-related services, as long as customers do not encounter any unexpected issues. While the majority of reviews are positive, it is important for customers to be aware that the level of service and support may vary, and they should be proactive in understanding the store's policies and warranties.
A friend and I were on a cross country road trip when unfortunately we blew our tire. Joe, was helpful from the get go with friendly service. He went above and beyond when our car suddenly wouldn’t start the next day, giving us several boosts and offering any and all assistance he possibly could. 10/10 would recommend.
May 2024
I’ve only ever had positive experiences here - each person I’ve interacted with has been super friendly, professional and efficient. Their customer service is top notch
May 2024
Add appointment at 2:30 got all four of my tires done not too long of a wait as long as you have an appointment
