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October 2023 by Linda O.
My car died in a Cub parking lot on a Saturday afternoon and Shawn was there within a half hour. He checked the battery, got the car started, and followed me to the service garage to make sure I got there.
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June 2023 by Mohd A.
Great Service he was ontime I will definitely recommend him to my friends
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November 2022 by Joseph E.
I had my vehicle towed by them last night. The service was quick and friendly, and I was looking forward to leaving them a 5 star review this morning. But, there is a problem. Instead of leaving our key in the night drop box of the shop we had it towed to, they instead hid the key inside the gas cap door and locked the car. The only way to open the gas cap door is from inside the locked car. I now have to spend $330+ on a replacement key fob for the car to get into it, and also have further delay on getting it fixed. Now I am leaving a one star review and feeling pretty bad about it. Edit: they sent a guy out to unlock the car and lo and behold the key was actually in the door to the charging port and they were able to retrieve it without breaking into the car...upping the review to three stars to reflect helping them fix the issue
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May 2021 by muffyin evans
Omg they so nice and they help me understand what is wrong with my car and they didn’t just lie to about oh we can fix it and is nothing else is wrong with it I forgot they guy name but he was so amazing and wonderful he make sure I did not put a lot of money in a car that do not need to be fixing or waste of money.. thanks y’all so much keep up the good work I be back soon
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April 2021 by K2 KS
This wasn't the towing company I called, but they were the ones dispatched I guess. That is the first frustration, since the place I called is 5 star reviewed and also came with a personal recommendation. Secondly, it cost over $150 to go 4 miles. Unfortunately I didn't realize I have roadside assistance with my insurance, so I'm hoping they will at least reimburse part of it. I'll use them next time.
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February 2021 by Blake N.
I told the exact address prior to price quote. Then when he got here he raised it even though I showed him on my phone what it was. Still charged me more than quoted even after proving it was not that many miles. Did not wear a mask in the middle of a pandemic and variants out endangerI got the customers lives. I would strongly advice not to use them!!! I would have used someone else I lost my job to covid and I could not afford more money.
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February 2021 by Nathan Hansen
I called them on a Sunday morning to get my car that had a flat tire towed from the busy interstate on a cold day. The service was fast and well done. If you have insurance coverage for towing, always call the provider directly and then get reimbursed. The service is quicker and the provider gets more money.
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November 2020 by B Lti
Had my harmonic balancer pully fall off in the middle of a snow storm, these guys worked me in on the same day and gor the job done for me (i am here on work and needed it fixed asap) great guys they did not even try to over charge me!! Would trust these guys for any work i needed.
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August 2020 by Cornell R.
When these company use discount in their name be very afraid. They wanted to charge me over a 100 bucks to take my car less than 2 miles I would never use these guys
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June 2020 by Ben Ameli
Quick and professional service car had broke down on Highway literary came to my aid in moments so I didn’t have to worry about getting hit on side of road very helpful good price would highly recommend.
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May 2020 by dohntrel moran
If you guys have any problems talk to the owner John cool dude with a good team. Left happy and I’ll be back if my car have more problems
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May 2020 by Victor J.
I called this company to tow my car, They charged me more then what we agree, the driver was a pushy person. In some point he told me to pay him what he wants or he will put my car on the police impound. Then I call the office to do the claim and they told me that they will give me some money back but they never did. So if you want to have a very bad day and if you want someone to steal your money, go for!
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May 2020 by Fernetta Cotton
Previous workers was very nice & now since supposedly switch names to a different auto repair & new workers they answer phones saying discount auto.. I have a warranty on a few repairs & they are not up yet so the new workers/management states since they switch names im not in system.. They are not trying to repair my car while its under warrenty.. But THEY SURE ANSWER THE PHONE SAYING DISCOUNT AUTO!!
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May 2020 by Katie Paschke
173+ for basic tow out of the ditch. The owner hook up to the control arm and made it so my Car was not able to be drive anymore and had to pay to get it towed again 372+. The first guy (the owner) was so disrespectful and rude, had the audacity to say it was already like that. Charged 35 dollars to pay with a card(twice because they damaged the control arm and I had to get it flat bedded) . Now I have to deal with fixing my car as well. Please for your sanity use another company.
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January 2020 by Joey A.
My car broke down on the side of the road. They had a crew member on the other side of town so it was going to take longer to get to me. It was a cold Minnesota day and looking to get out of the cold. Made a good enough repair to get me to the shop. Discount 10 minutes late (which was fine because I knew they were coming from another job) - but I wanted to call discount and let them know that I got my car running "good enough" to get out of the cold. When I called his response - "cool, thanks for wasting my time." Terrible customer service. This guy didn't care about the weather or my well-being, just bummed he wasn't getting an extra buck.
