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October 2024 by Pawz Bawz
Alex was easy to work with and has alot of knowledge. I learned alot and had the answer to all my questions.
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August 2024 by Laurie Shult
We stopped by to find out info on an e-bike we had seen online. Alex was very helpful, giving us all the info we needed, took us for a test ride and We bought it!! Very friendly, helpful & not pushy. We may be back for another one!!
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August 2024 by Cynthia Monjarrez
Alex is super passionate about bikes. I walked in knowing nothing and he took the time to help ease my mind about all the possible options. We went on a ride and even ran into a happy customer that joined us on the ride. Thanks for making me feel comfortable riding a bike when I haven’t in years!!
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August 2024 by Brayden Johnsen
Helped me figure out the right e-bike for me. Excellent service and very decent prices
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July 2024 by Samuel Ray
Super honest guy and a great small business! Alex was so extremely helpful and knowledgeable about all the bikes. We talked a few days before and when coming back he had the bike ready to take home! Even helped me load it in the truck. Already got to take the bike on a ride and… while I realized I was way more out of shape than I thought haha, I’m so excited to start using the bike to get around when I don’t need the truck.
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July 2024 by Jared Brewer
An excellent selection of bike options - some of the best in the cities. I recommend calling ahead, but the owners are great and will work with you!
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July 2024 by Bloobie Doobie
Had an issue on my way to work and popped my back tire. I don't have the equipment to fix it so I stopped into this shop and I'm glad I did. Alex helped me fix my bike in record time and took me on a ride to try out an electric bike. I had a wonderful experience. I'll be back when I can afford that e-bike I was eyeing
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July 2024 by Bill Goodman
I went in to get my flat tire repaired and they fixed it in 2 minutes while I waited. Great service!
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June 2024 by Ang O
Should have read the bad reviews before going there. All the bad reviews, about the owner being rude and that he doesn’t help if you are looking for options and still thinking if you should buy or not, are completely true. We were treated in a very rude and patronizing way. Honestly, avoid this place if you can. He was especially condescending when we asked about the MN rebate program and from then on treated us as second class. Ironically, he was lamenting about business being slow. We wish you treated customers not based on what you perceive their social status as. We wish you were more interested in establishing good rapport with potential customers for them to become long-term customers, for them to spread good word about you, and bring you even more customers, we wish you encourage customers to make reasonable decisions for themselves. We wish you took more interest in the needs of the customers instead of letting out your frustration over slow business by being a bad salesperson. We wish you did not shame anyone for wanting a MN rebate, let alone even just asking about it. We wish you did not shame anyone interested in different types of bikes, such as foldables, mtbs, etc. We wish you did not assume that anyone that does not already own an ebike is taking the car everywhere, and shame them for that. Regular, non-motorized bikes also exist btw. We wish you viewed your customers as intelligent enough to make their own informed decisions, instead of berating them for what you think is best just based on the price. Also, please be more knowledgeable about the products you sell so you can answer basic questions such as how to exchange tubes, how to replace various parts, as well as knowing about durability of bikes from your own customer interactions.
It is sad that some businesses can be so shortsighted and not think about that word of mouth and that google reviews exist ?
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April 2024 by Deb Leibel
Went in to get a bike I got for free tuned up for my kid, got so much more in return.
Alex, the owner, took the time to educate me and walk me through several of the models they carry, it was very educational.
I came back later with my family and he was more then happy to let us try multiple bikes and talk about biking, safety, and accessories. He was extremely patient with us and stayed open after hours to make sure we got the info we needed without any pressure, despite knowing we were unlikely to make a large purchase that day.
I did some research online after stopping in and found the prices to be fair and equal to what I was seeing direct from manufacturers, possibly even a better deal if you consider they are assembled at the shop.
We live in the area and are very happy to have this shop in the neighborhood. We'll be back.
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April 2024 by John Puls
Alex is the bike man
Peddle away happy
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November 2023 by gabe henderson
It’s ok
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November 2023 by Jules G
Amazing shop
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November 2023 by Adam Bischoff
Had a good experience buying a bike
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September 2023 by Aaron Whatley
Rented a mountain bike from Alex to ride some trails around Carver lake. The bike was great and I had a blast riding around. Would definitely rent from Alex again if I'm in town.