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February 2024 by Tessa Kay
I was treated very poorly by the people here. My car was wrongfully towed, but worse than that was the cruel and rude ways I was spoken to and treated. It felt like they were holding my car for ransom and mocking me at the same time. I was charged $483.28 for about 30 min of my car in their lot. These people are not trustworthy and seem to prey on the vulnerable.
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September 2023 by Joe H (Joe H)
I wish I saw these reviews after Lancer Auto Service recommended them to bring a vehicle to their location. These scam artists basically did a bait and switch on me. I was quoted $190 to move my van just three blocks which I had no problem with. The company was also in downtown so at least I knew it'd be quick service. They got there in 15 minutes. After I paid the driver he said "oh wait, I didn't realize this was an all-wheel drive vehicle. We will need to have a flatbed truck come and pick it up and there will be another fee." That fee was $100. So I was stuck with paying $290 after I was quoted $190. The dispatcher should have asked me if my vehicle was all-wheel drive before sending the first truck out. So either she is not doing her job or the boss did not properly train her. They screwed up, and made me pay for it.
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September 2023 by Christopher Glover
Hello everyone we need to put a stop to these tow companies that are overcharging us on private properties in Minnesota if you've been charged and enormous amount of money for a tow please get in touch with me thanks
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September 2023 by Hassan shrif
This company towed my car when I was out of state I called them to collect my car and pay whatever the fees are they told me sorry you car being sent to the scrap after 3 months debt collectors reached me out want me to pay a bill for my car was towed by budget, total scam
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April 2023 by Adrian Seeker
I really wish I had read the horror stories on here before purchasing my car from this place! I would give 0 stars if I could. Roy was kind to me but talked up and down about having fixed it up and adding a brand new battery and there was nothing wrong but some issues with one of the doors. The car worked for 2 weeks and has been an absolute problem ever since. Not only was there a massive mouse nest under the hood . . I had to replace the battery (twice) due to the terminals being bad, replace the starter, all of the tires, along with other miscellany including internal lights all within 6 months of owning it. Ive paid more in fixing this thing than what I paid to take it home. Absolute lemon!
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February 2023 by Nicholas Bennett
Had my car towed from my own legal place of residence by these guys so the complex could plow for snow. Went to pick it up a few hours later and they wanted $460 CASH ONLY. Outrageously unethical price gouging and wouldn’t take debit/credit payment and need the exact cash amount because they don’t give change (even though they’re a cash only business). Pictures of Trump and Mike Lindell on the wall if that gives you any insight into the character of the people running the business. Worshipping hucksters and con-artists is not a good sign when you walk into a place of business and $460 is disgusting. Completely unethical sleazeball con-artists.Service: Special vehicle towing
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December 2022 by Onna V.
$700 to get my car out that they just towed a few hours ago is not ridiculous
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September 2022 by Camille Gunderson
While proprietor Roy was "nice", he had his hand out for $453.00 cash to tow my car from State Fair on what was supposed to be a fun day. I am a senior, had an autistic child and his friend with me, am desperately trying to survive. How can they live with themselves with these rates? What goes around will definitely come around, two-fold.Service: Car towing
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September 2022 by Ann Yang
Budget towing is simply unethical. They should be ashamed of themselves.Businesses like this should not exist, it's anti-American.
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September 2022 by Raven *
Negative stars. They are from a time before time. Shady and overpriced. They are snakes. $500 for a tow of two miles. Then on top, another $60 if car reminds for 12 hours and another $60 to just unlock a door. It's preying and price gouging. Please report ur experience to the city and the attorney general as I have. Their lot is lined with cars that became worthless after their fees. No business should be able to gouge people because they hold essential property for work and life hostage. No other business is allowed to do anything similar to that. Mortgage companies, landlords and even pawn shops are require to give more process. But beyond the law, they were rude beyond understanding. Even the AAA driver who had walked with me to unlock my vehicle was literally afraid that they might beat him. He wouldn't walk alone. How do they get away with this? Rude, unprofessional and uneducated. Vipers.
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May 2022 by jackie rush
Yes my car was towed at 5am from my home and at 9am I was charged 340 dollars. My car was over a white line in my lot. Serious issue Lol. I’m taking this to court and I see they have a number of complaints against this company. Let’s work together and get this company out of business. As you can see there’s plenty of parking but they want to tow my car. Please let’s keep going to court on this company. Also there’s a big law suit against this company. Click on bbb and see it all. Let’s all get in on this law suit since they are scamming hard working people. We in this together. Make Minnesota Great again with out this clown company..Service: Car towing
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February 2022 by Alex Youngberg
Great service all the way through. Straight up about prices. The driver who towed my car went way out of his way to help me get my damaged car home and was very nice about it.
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November 2021 by Tabitha Pointer
They full of it they so called pictures ?u can't see what the actual sign say !! Desperate for money can't afford there own lot or office !!!! Terrible
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October 2021 by Sherri Jordan
Went on a job interview there. Nice owner/ operator and front desk clerk. I only turned down the job because I don't need full time work.
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October 2021 by R M
Negative stars. They are from a time before time. Shady and overpriced. They are snakes. $500 for a tow of two miles. Then on top, another $60 if car reminds for 12 hours and another $60 to just unlock a door. It's preying and price gouging. Please report ur experience to the city and the attorney general as I have. Their lot is lined with cars that became worthless after their fees. No business should be able to gouge people because they hold essential property for work and life hostage. No other business is allowed to do anything similar to that. Mortgage companies, landlords and even pawn shops are require to give more process. But beyond the law, they were rude beyond understanding. Even the AAA driver who had walked with me to unlock my vehicle was literally afraid that they might beat him. He wouldn't walk alone. How do they get away with this? Rude, unprofessional and uneducated. Vipers.
