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November 2023 by roberts
Great staff! Always friendly, fast and reliable, with clean new awesome models and no fuss pickup/drop off!
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October 2023 by Caryn Bush
I have always had great experiences renting a car from this location. The people working have always been kind, respectful and helpful.
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September 2023 by Unique
This review specifically is for the budget car rental downtown Saint Paul on East 7th street.Abdul and Hussein Thank you so much for always providing the best customer service.My experience working with you makes me keep coming back instead of going elsewhere. Thank you both for your professionalism and your kind amazing service every time ❤️
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September 2023 by mary Russell
The man that helped me was great. He was fast & easy and had my best interest I must point out. He didn’t put me in a kia so the kids around here could rob me for it. He was amazing to consider my well-being. I give him a 10 for sure. Overall a 9 because of location but he’s fast. I would definitely rent from him again that’s how great he was.
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September 2023 by Amanda C
Great car. Great customer service.The car was a bit scratched when I received it. But no other issue with car. No extra fees. Overall good experience and would use them again!
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September 2023 by Mohamed Farah
I rent a car every time I travel and I would have to say this has the be one best rentals I had and also customer service I ever got. The team here go over and beyond I’m surprised in this day in age people still care about customer service. I would definitely come back and rent from here.
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August 2023 by Re Ro
Great experience! Hassan was more than helpful and for that reason I will be back soon and often! So easy getting in and out timely. Because I was traveling for work, Hassan also explained briefly about signing up for a corporate rental so that too is under consideration. Easier to access than going to the airport for sure!
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August 2023 by Amber Dawn
Nice easy online, easy to pay for it too, but when you go to pick up your car theirs the issue. The staff are rude they act like they can’t find your info, then they say they don’t have the payment and will tell you to pay again and even when you do they find a reason not to give you your keys! I paid 2x then they said my drivers license wasn’t valid, and it would take up to two weeks to get my 2000$ back? I was so upset! I left without my rental I paid for twice an was almost crying due to the fact I was leaving in a few day with no car. I went to Priceline online an rented one from Payless car rental had no issues.
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August 2023 by Kali Lentz
Posting this as 5 stars because I know its a corperate issue not a local location issue, beware they do not accept Chime (or any online banking) cards, does not do a good job of saying so on the website! Ended up going to enterprise today but appreciate the effort from the Budget crew in Saint Paul
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August 2023 by Steve
Hassan and Abdul are the best at what they do. I will always go to this location for my rental car needs. Absolutely wonderful customer service!
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June 2023 by Matt Carlson
Overall the experience was great, easy to rent, upfront about charges, etc. The vehicle we rented was great too
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June 2023 by Brussell Sprout
Budget/Avis is a great experience. I've been extremely happy and have been renting for about 4 years. Call Hassan for your next vehicle in downtown Saint Paul, MN.
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May 2023 by Kay
$64 a day for a small car. Not too bad, adds up if you’re on a budget. They keep an additional $200 deposit until after you return the vehicle.
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May 2023 by linda payne
This is a very good place to rent a car
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March 2023 by marie carolynn
We were late picking up our car. The time she requested was 12:00 P.M. It was so cold outside and we walked over. The guy was so cool about it and helped us anyway. Then after seeing us both we were going to have a KIA Soul but I think he knew I wouldn't fit inside that rental?? ? So, we got the Nissan instead, wow I'm so glad we drive a Mini Cooper Countryman and actually fit upright inside without leaning my seat so far back. It's hard on my legs getting this low to the ground just to get inside. We drive off and we go to these stores searching for clothes and I can't get the seatbelt off. Time and time again my sister has to push open the seatbelt button. Sorry, too funny she says don't get mad, it's a button "OMG, push it"??, yeah it works. Then I lock it and I hear the click. But I can't see I have to feel for it. It drives fine. But Wow you guys here in St. Paul has so many pot holes, and they are so deep that you can see the brick pavement underneath. Seriously, That needs to be repaired. It ruins the car undercarriage, shocks. Too many I hope they get fixed soon. We will be back.