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November 2023 by Gladys Jones
Excellent service, seamless coordination with my insurance company, AAA, and my Prius looks great again! I was able to pick up and drop off the rental car if as needed. Their communication was great, very personal! Zero issues. Highly recommend!Services: Painting
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November 2023 by Chong Yang
Great service, great people. They went the extra mile when repairing my car. My car came back looking way better then when I had left it. Thank you so muchServices: Painting
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November 2023 by Cindy Tregilgas
A friendly, clean and well-run body shop! Compact in size, but very efficient. They communicated well before, during and after the work was done. Highly recommend!Services: Painting
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November 2023 by Yeet Hawt
I always get nervous when I have to these sort of things. From the moment I stepped into the body shop the staff greeted me very kindly and answered all of my questions. I am a South East Asian American person and I felt very welcome the entire process from start to finish. Would highly recommend CarStar Bighley to anyone interested or just curious to get work done on your vehicle.
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September 2023 by Alicia Chang
CARSTAR Bighley Auto continues to do an excellent job as usual. They are very informative and do an excellent job at getting your vehicle back to looking brand new. They are much faster than most auto body shops. Getting updates by text on every step of the way was a plus. I trust them most and highly recommended them.Services: Painting
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August 2023 by Ubah Abdi
Carstar Bighley is a top-notch establishment that truly cares about its customers and their vehicles. From their skilled craftsmanship to their excellent customer service, every aspect of my experience was exceptional.What truly impressed me, however, was the continuous communication throughout the repair process. I received regular updates on the status of the repairs, which kept me informed and assured that everything was on track. It's not often that you find an auto body shop that goes above and beyond to keep their customers informed and engaged.A special appreciation to Jill for her outstanding customer service. Her dedication, patience, and willingness to go the extra mile truly made a difference.If you're in need of auto body repairs, Carstar Bighley should be your first choice. I can't recommend them highly enough.
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August 2023 by Nancy Fry
They had the car for a week and 2 days. When we picked the car up and got it home, the wiper on the back was put on wrong, the GMC emblem was not straight, sloppy wash job, new paint was not buffed out. My husband took it back the next morning, they did fix the wiper, but then seen it was cracked and the said the Emblem came that way and they noticed that it was not buffed out. Now we have found scratches on the car, that were not there, when we took the car n to be fixed. They did order new parts. Got a message that I would get a phone call that the parts are in either Tuesday or Wednesday, it is Thursday and still have not heard anything from them.
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August 2023 by Patrick Prokop
Bighley did an awesome job repainting two doors. They even touched up a few spots that were not on the list. They washed and waxed and detailed the interior. I couldn't be happier.Service: Body & Trim
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August 2023 by Katy Robichaux
Jill was so friendly and professional! She explained everything clearly and made the whole process with the insurance so easy.
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August 2023 by Vince Fisher
great fast work but most of all friendly staff, will bring my cars to your business for repairsService: Body & Trim
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August 2023 by Jessica R.
Yall, do NOT waste your time here. I brought my BMW 328i into CARSTAR bighley auto body. I hit a car going 5 mph, and the damage is all on my side quarter panel. I went here to get a quote, told me a bunch of random things that also need to be fixed such as my headlight, tire, etc. Which nothing is wrong with my headlight and same with my tire. And then he told me my car can be considered totaled because the amount of damage is higher than the value. First off, be for real not him thinking I would fall for it. Second of all, I know he overpriced just because I'm an 18-year-old girl who doesn't really know much about cars. All I'm saying is if you are a younger girl, like me, or just don't know much about cars, DO NOT waste your time coming because you will be fooled. Do not be fooled by all these 5 stars. The world is crazy, stay safe.
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July 2023 by Bob Brin
Thanks Jill in North St Paul MN for the quick and thorough estimate looking at alternatives, including salvage parts, for my old Sienna!
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July 2023 by Dominic Marchetti
Awesome company to deal with. Customer service was great! Made dealing with insurance very smooth!
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July 2023 by Ally Blixt
A couple months ago I had hail damage repair work done at Bigley. Was satisfied with the job and time it took Dropped my husbands SUV off June 27th for a scheduled appt for hail damage and some damage on a rear panel. I had not heard anything after 1 week so I called. I was told someone would call me right back because she was with a customer. After almost 2 hours of waiting I called again only to be told my truck had not even been started but the person working on it will be in tomorrow (July 7) This is unacceptable. We had an APPOINTMENT scheduled 2 MONTHS PRIOR and when I dropped it off they never told me the work would be delayed. Fortunately we had another vehicle but had to share it with other family members. My car has an appointment coming up so I have to make a decision of whether or not to take it there. The employees though, were always polite and answered my questions. I did read other reviews of similar experiences and I realize things come up, but communication is key!
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July 2023 by Ron Schoonmaker
Easy to work with and handled insurance claim. Excellent work and reasonable timing of job length. All communication was clear and professional, yet friendly and helpful.