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July 2023 by Nancy D
Denise, Cathy, Sarah, and the nice gentleman who let me in when the lobby was locked, thank you so much for providing great service! So Denise and Cathy are at the other BankCherokee location and they explained to me about reactivating my savings account. Denise went above and beyond and called me again to let me know an easier way to reactive my account. I visited the BankCherokee up North and they were so nice in helping me with the activation! I highly recommend this bank! :)
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May 2020 by Millicent Andersen
Great bank for a small business. Opened my small business with the help of Jim Herbert and this bank. He is absolutely wonderful and helpful. Always on top of issues and very communicative. If you need lending for a small business go see him!
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February 2020 by Jack Paar
I love this bank! The best bank I ever banked at. Great customer service always. Thank you so much.
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January 2020 by Dave B
Easy access to the ATM in the drive-thru.
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September 2019 by Brett Runkel
Terrible bank ...... charged me 10$ to cash a payroll check from their bank ..... wouldn't recommend anyone bank here
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August 2019 by mike weiskopf
I stopped in to cash a personal check made to me from this bank. Check was $150 and the bank teller said there would be an additional $10 fee to cash it. I asked why, he stated it's a service fee. I don't agree with this as the funds are from the Cherokee customer given too me. No reason for a fee. Especially 7%. Its not an inconvenience in any way. Teller was rude and stated that's just how it is. I then asked what if the check was for $5 or $10? He stated back they would decide how much the fee would be at that point. He confirmed they have no set terms for their fees, and it's not posted anywhere. Basically making up rules and fees when they want, for any amount. For this reason alone I would NOT recommend doing business with this snobby, greedy local bank.
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November 2018 by Ryan Mackey
Sarah is the coolest banker ever! Ask for her