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April 2024 by Vincent Norcross
Should definitely have the whole team re read company policies
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February 2024 by Michele Davis
Nice service and dedicated workers ?
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January 2024 by Shannon M.
Been here in line for over 25 minutes now. The lobby is ringed by offices with people sitting in them doing absolutely nothing and just a single teller. This company has become a joke - an unfunny one since they're holding people's money hostage.
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November 2023 by Audriana Clifton
If I can give zero stars I would. They close at 4pm I got there at 2:00pm. The manager was very rude telling me there is no teller for an hour. She said the teller is helping somebody with their account. I asked her is there somebody else who can run the teller she was very rude and short stating “ like I said the teller is closed for an hour “ I literally took an Uber there to cash my check so I can add it to my account to pick my kids up from daycare. No staff here was helpful! Save your self from a headache and go somewhere else.
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October 2023 by Chelsea Chen
They don’t know any answer for any of my questions. Waste of time
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October 2023 by Jacob Messing
Just saying the same thing as every other review here. Slow service, no tellers, and hours changing with no notice. Just spent an hour of my Friday trying to make a deposit but I cannot.Put in night deposit boxes or something along those lines because this is insane.
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October 2023 by Shannon McKuhen
Terrible customer service. Hire more tellers - you’re messing with people’s money here. As for the response below…you can clearly see this is an issue that has been going on for months. You keep saying in the responses that you’ll talk to someone but they clearly aren’t listening.
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October 2023 by Curtis Bryan
What is the purpose of this Bank Branch if you don’t even have a teller to help cash a check? This location could have just been used as an atm! What a major inconvenience this is in 2023
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August 2023 by Becca Metz
Had an appointment for 9am it is now 9:40am and we decided to leave. Feel very bad for the staff that is there. Hopefully this bank will soon hire reliable employees.
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August 2023 by War 1254
This place will make you waited for hour literally. I hope BAC closes this location soon. It's a waste of money.
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July 2023 by Rachel Edidin
Went on a Monday morning and there were no tellers. Many people were waiting. Although the other employees kept saying there would be a teller “soon”, no teller appeared. I left and went to the Highland Park location where there were also no tellers. Very frustrating and disappointing experience.
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June 2023 by Sifa Latu
Dont bother even going in! Went in to get quarters and the receptionist said they didnt have a teller. Never mind me waiting politely. Eeww!
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June 2023 by archit bhise
Fast and efficient service
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June 2023 by Danielle Schintgen
8 dollars to cash a check is beyond wild!
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June 2023 by BENCHED SINNER
Great customer service, very professional