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“The team at Brooklynn Center UPS store was awesome to work with. I had a complicated international shipment and they took extra care to help with the process. They even repalletized and wrapped the product better than how it was delivered to them. Vino was a gem and watched the shipment closely all the way through delivery at final destination in Thailand. Communication and action was top-notch. I appreciate all of their help and will gladly use their services again to ensure smooth shipping.”
“Wonderful customer service for the design, edits and installation. I highly recommend for graphics. The decal on my teardrop camper “Poppy” is just as I i envisioned.”
“Super nice guy:) I wish I found out about this place when I first moved to the neighborhood 8 months ago, it is way easier than having to wait or worry about he post office or getting my packages at the leasing building due to them getting stolen at my building. He charges $3 a package to be sent out by UPS or for $10 a month you get a mailbox and unlimited packages to be sent, the only thing I got confused about was it's a 6-month minimum and you have to pay it upfront so $60 + show 2 forms of ID, SSI card not accepted. I showed him my ID and my lease. You can also get things sent to his email and he will print it for you and I believe they fax as well. They sell shipping essentials if needed AKA boxes and tape. Only open busines hrs during the Week- Not Open on Weekends!”
“Mostly use for returns needing to ship out, but staff is great about getting to customers. Store is clean and good sized. They also have a self-service return counter that is awesome - you can just scan your QR code and print out the shipping label to attach to package and go...or if you have a label on it already, scan it and get your confirmation receipt and go. Piece of cake.”
“The employees at this location are so helpful. I had an issue on two occasions recently. The extra help I received from Manish Arram on one occasion was so helpful. He went out of his way to take care of my Amazon return. It is rare you receive this kind of service anymore. Thk u!
My 2nd issue was yesterday and Vie was very help with label and packaging. Again unexpected. Making this my favorite UPS store!”
“I've been in post offices (USPS) where I've been treated like a human being, but most I've been in I've been treated like I'm an unwanted pest. But, at Normandale, not only do the staff seem to care that my needs are met, they also treat me like a member of their community and someone who they are happy showed up. Phenomenal!”
“Freight Buddy went above and beyond what I expected! I purchased an antique phone online but the seller wouldn't ship it. Kevin, at Freight Buddy, picked up the telephone, packaged it for shipping, and had it sent from Minnesota to Georgia. He did such a great job packaging it - I think it would have survived a drop of 15,000 feet! Everyone I talked to on the phone was so kind and courteous. I wish their was a Freight Buddy in south Georgia - I would use them for all of my shipping needs. Kevin made me feel more like a friend than a customer! I can't thank them enough!”
8:30AM - 7PM
2801 Hennepin Ave S, Minneapolis
Shipping Centers
“I come to this store regularly for notary and shipping services. Recently I had an issue with a notary signature for the first time and the owner made it right for me. Great customer service! I recommend this store highly.”
“The people in charge of the store are very friendly and always try to help you. First time I have made a prepaid shipment and the young man was most attentive. He helped me with the process. I definitely recommend it. Services with UPS FedEx and DHL”
“Cc and Jennifer Rock. I was referred to Jennifer to do a flyer for me and she brought my vision to life. I had originally was trying to use another company that just didn't see my vision. I sent it to Jennifer and I promise in less then 2 hrs I had a draft I loved with no changes needing to be made. It was perfect. Fye I'm in another state ❤️”
“The service person(male) was patient, friendly, and efficient, and you could tell he was being sincere. I only had to drop off my package and nothing else was needed-so it was super easy.”
“Sadly, I did not catch his name, but the FedEx employee who helped me was very helpful and pleasant to deal with. The cost to ship my package seemed a little high, but he can't help that. And frankly, the cost of everything in the world has gone up.”
“This UPS store is my go-to because of the friendly and efficient service. I never feel like I’m in the way, and if I have a question it’s answered kindly. Highly recommend!”
“Natalie at Secure Delivery Services went above and beyond in helping coordinate my delivery. She made a stressful situation into a much more manageable one. She was professional, caring and helped me step by step through the process. She is an incredible asset to the company!”
“I needed to fax important documents, and PostNet easily did so at a lower cost than competitors. Unfortunately, information as to their location is very mixed up both on Yelp, and on Google. Once found however, Alex, the owner, was very helpful and accommodating.”
“I use this service often for shipping from the USA to Canada. Use if you need a US address for eBay or other shopping that will not ship to Canada. Combine packages into one to save some money. FedEx cheapest but can also ship USPS/Canada Post. For fragile items pay an extra $3.50 and ask for custom instruction “Please use EXTRA EXTRA bubble wrap and peanuts”.”
“Kenny went above and beyond to make sure our "Celebration of Life" program booklet looked just the way we wanted - nice paper, saddle stitched, all the pages looking perfect. As you can imagine, this "Celebration of Life" booklet means a lot to us, we are so grateful to Kenny and team for going that extra mile for us.”
8:30AM - 6:30PM
7455 France Ave S, Edina
Shipping Centers
“I had to visit this location for pre-employment fingerprinting. The staff were super helpful and friendly. I managed to forget my birth certificate and called to see if it was found a couple of weeks later. It was and they still had it for me. What an outstanding group of people. Thank you very much for doing that and providing a great experience.”
“If I could give 10 stars I would. I had to drop off some Xfinity equipment at the store only to find out there was a ten person queue… he told me I could do it with UPS. At first I thought I would have to jump through all these hoops get a box, etc. Only to find out I didn’t. I called ahead to confirm that they did in fact provide the service. The customer service agent on the phone was named Madison, and Madison assured me that it was something that could be done quickly and easily. I got to the store, and Madison kept her promise. I was in and out of that store within five minutes. She let me know that they provided the box and gave me a piece of paper with the tracking number and told me to hold onto it for a few months. I recommend any and everybody to utilize this service that has partnered from Xfinity/Comcast with UPS. Huge shout out to Madison thank you for making the process easy you were amazing to work with!”
“Matt and Daniel really helped us on a photo mishap. We were dissatisfied with a 3rd party print job and the team stayed open a little late to help us troubleshoot, they gave us great customer service and a lot of helpful suggestions.”
“Lisa was incredibly helpful and easy to communicate with when I shipped something to Chile. She was very patient with me as I confirmed some details and made it a super easy process. Great customer service :)”
“Busy spot, but most staff does their best to move the line. Sheila rocks.White “hamper” bin on far wall in line is for prepaid boxes that don’t need receipts - wish you could dump those packages thru a wall slot (like envelopes) instead of sort of cutting line to drop off.”
“This is the crème de la crème of UPS stores. Dino & the crew there are so helpful and chill. I really appreciate how knowledgable and laid back they all are! Dino was so sweet and helped me on multiple visits with multiple notarizations. He's the best! I would always rather drive further to utilize this location.”
“Everyone in the store was very kind, competent, patient, and efficient. They seemed to handle the influx of incoming customers with ease, & during my visit, they made each customers transactions seem as seamless as possible. I appreciate the effort of the individual who helped me with my fax item, especially when it didn’t seem to work at first. He went the extra mile and continued to try until it did. I’ve always had a pleasant experience at the store!”
8:30AM - 5PM
18 N 12th St, Minneapolis
Shipping Centers
“10/10 for manager of the 55404 area, Dan! Answered my million of questions with a mistake of a package delivery and left me at ease. Got a tracking update today for a very important package, and all is exactly what he said.After dealing with customer service and a million postal workers, Dan has so far been the absolute best.”
2:30 - 5PM 9AM - 1:30PM
5550 W Broadway, Minneapolis
Shipping Centers
“Dara & Margie are the greatest! They're so very personable & friendly! They both almost ALWAYS have a smile on their faces???Keep up the great work! Trish gets an honorable mention as well as I forgot 2 acknowledge her earlier as well???...”
“Dropped off a major shredding project at the store. Dave and his co-worker were tremendously helpful. Also noticed other customers coming in for different services and all received great service.”
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“Great, quick and friendly service. Had a last-minute poster made and it was everything we needed.
Thank you, team UPS, St. Louis Park at Excelsior Blvd.”