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May 2024 by Stephen Staudt
Becky was super friendly and helpful with finding my fit and style as well as matching options. I’ll be back in the future.
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April 2024 by john kirkland
Quality goods, great prices !
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April 2024 by Joe
This location has the worst hours. The normal hours don’t extend past dinner time. They must have trouble staffing the place because it’s randomly closed. For example, one day we went over at 3 PM and it was closed.
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March 2024 by Ahmed Abdullahi
Zero customer service
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March 2024 by Kate Kremer
Every time I go to this J.Crew store, the staff go above and beyond for me; especially Matt one of the managers there. I am a bit of a high maintenance customer and he is very patient with me…finding me all the sizes I need etc. I highly recommend this store.
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July 2023 by P T
Good selection, cheap (esp when on sale) & close by.
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March 2023 by Austin Jukua
AMAZING staff! I frequently come to this location and have an amazing experience each time.
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November 2022 by Thomas S
Awesome staff and selection! 5 stars will for sure be back!
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October 2022 by Family Family
Rolling eyes to customers , Snobby attitudes and just overall behaviors towards guests . Such unprofessional behavior . Someone needs to change the management and staff quick . Pure yuck ! No thanks to this store .
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October 2022 by karen schiller
Real customer service.
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October 2022 by Taylor Espich
Walked in today hoping to get help picking out some outfits for my fiancé and was immediately told that they don’t do that here?? Super rude, would not recommend.
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October 2021 by B G
To the guy wearing a black button down and pastel shorts, if there are 5 people in line maybe open another register instead of not helping at all
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July 2021 by G B
To the guy wearing a black button down and pastel shorts, if there are 5 people in line maybe open another register instead of not helping at all
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May 2021 by Patty Tilli
I had bought some JCF shorts online and needed to exchange them for a different size. I was expecting a hassle, but was pleasantly surprised by the two gentlemen who helped me. The first guy helped me find exactly what I wanted and the cashier (a very pleasant black guy) made the whole transaction smooth and seamless. Customer service is not dead!I ended up buying about $100 worth of stuff and would go back to shop at this store in a heartbeat! Kudos to these two guys!
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May 2021 by Adam Lofquist
Overall I had an extremely frustrating experience in this store. The first part was that there sales promotions were not correct. I thought I was buying a shirt for 50% off and it was only 40%, which I did not notice until I got home. The second frustration is that they ask for your email address for returns but really it is just so they can email you promotions. Lying to your customers is not how you build a customer base.
