-
March 2024 by lauren vassallo
Never coming back for multi reasons:1. Inconsistent answers from 4 people about one pet about procedures, cost, and appointments.2. Failed to give me the results for MONTHS!3. Said they called and left voicemails, trying to convince me they did, when they did not.4. Offering an extra procedure I don’t want added to what she is already getting done, then if I don’t have them do it, I have to pay about $300 more?!5. When I ask why it costs more, no one can explain it to me.6. Rude and pushy staff about pet insurance.7. High prices.Please be better. I just wanted to make sure my cat didn’t have cancer and it took months to know this. HORRID.
-
January 2024 by Christina (KittenChrissy001)
I took my cats in for their appointment and went home sort of confused because they were overweight even though they've been on a diet.... they actually had the nutritionist call and go over a couple things with me to help them find something better suited
-
December 2023 by Kevin Ward
They do a really great job, and they have a system where you just drop your pet off in the morning and they do the appointment and then you pick them up after work, and I'm pretty sure there's no kenneling charge, but I do feel their prices on certain procedures are in excess of what they need to be, but I don't mind so much on account of how much more I appreciate their services over other veterinarians I have worked with in the past. My dog seems to like them a lot, too. I have only had her less than a year and have had to take her in a few times already, enough that she definitely knows where she is when she gets there, and she is always happy to be there and goes back with them without a struggle. She's of course extatic to see me when I come pick her up, but she reacts in the same way when I get home from the gym or the grocery store, so that's the barometer on that reaction. Idk. I think their great, I'll be back, hopefully just for vaccine boosters, though!
-
November 2023 by SHARAH
My puppies were so comfortable and they did a great job with their care.
-
October 2023 by Cayleigh Falink
They were very understanding and took amazing care of my dog. There was communication error that led to my bill being much higher than what was quoted which was a very frustrating experience, however Banfield associates took the time to explain their error, apologized, and comped the service. Although there was this small error, they provided excellent customer service by removing the charge from my bill. THANK YOU!!
-
October 2023 by Nhi Nguyen
Dr. Emily Younger and the staff here are terrible. They never call you back. You usually have to call them and remind them that they owe you a phone call back, and even then, they still can't get things right. They don't take accountability for their mistakes either. The amount of tears I've shed because of pure frustration with the doctor and techs here is ridiculous. Either take your pets to a different location, or just don't use Banfield at all.
-
October 2023 by Kara Sabatke
The Dr. and staff are absolutely phenomenal! They help accommodate my anxiety ridden dog, listen and always treat my pet with LOVE!
-
September 2023 by Patricia Hillard
Really treat one’s feline family member like their own. Excellent care and explains to easy to understand all. Highly recommend.
-
September 2023 by Mario Meza
Awesome care, they really go the extra mile to make sure you and the fur baby are okay and understand.
-
August 2023 by Brooke Beise
We have had our dog Drama enrolled in the wellness program since we got her at 12 weeks old. She is now 13 and the staff has always taken such good care of her and done their absolute best.
-
August 2023 by Lance Lietzau
My dog is borderline nuts and they keep him calm and comfortable every time he visits!
-
August 2023 by Anki
I am not a fan of Banfield as a company but this location has very nice staff. If you need to use Banfield this is the best option.
-
June 2023 by Myra S.
Banfield helped my dog when he had two broke legs one of them I fixed but the other one is sill healing and I live the way that he is healing and my dog seems way more happier and he is starting to want to play more and I'm just happy he is getting better and it's all thanks to bandfield
-
April 2023 by David Mann
I have been using Banfeild Animal Hospital in Saint Louis ORk Minnesota for 20 plus years. I just love this place . The Doctors, the assistants and desk staff have been amazing. My dogs are my children . The care and special treatment I have and do receive from Banfeild is above amazing . I want to give a shout out to Doctor Angie. The care, the love the commitment she has shown my babies and I am sure everyone else’s is SPECTACULAR. She is leaving Minnesota for a Banfeild position in Las Vegas. I so sad . But I am sure Doctor Younger will take up the slack .. thank you Banfeild .
-
April 2023 by sheralyn gura
Mocha and I love the vets and techs here. Have a very good rapport with pitties, which is important to both of us.