About Russell Cellular- Verizon Wireless Retailer - St. James
Russell Cellular - Verizon Wireless Retailer in St. James is praised for its excellent customer service. Customers highlight the helpfulness, patience, and knowledge of employees like Shea and Amanda. The staff assist customers directly with their needs rather than directing them to online resources or toll-free numbers, making it especially suitable for older individuals or those uncomfortable with technology. Many express gratitude for the support received, emphasizing the store's commitment to going above and beyond to help. Overall, it is recognized as a great place for mobile phone services.
Shae is excellent! He is very helpful and will assist you in doing things instead of telling you to go online and do it or giving you a 800 number. If you're an older person this is where you should do your business and buy your phones. Or if you don't care to try and go online and fix your problems. Great store in St... read full comment
October 2024
Shea helped us today, he was absolutely wonderful! So helpful, patient, and knowledgeable. Can't say enough about him! Thank you so much!!
January 2024
Excellent customer service. They actually help you do things instead of giving you a toll free number or telling you to go online. Great for older folks or people who can't handle all that computer stuff. Shae is awesome!
