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March 2024 by Robert P.
I ordered a primary cover from them, and it was not good quality, have not heard a response from them about the purchase, and they won't let my review be posted.
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February 2024 by James B.
Ordered cable set at 20% off, received wrong one, re ordered correct one (same exact retail price) so i could use box from original order, sent back original order was credited less than i paid, but was charge full retail for the replacement, called and was told too bad. There are way more accommodating places to buy moto parts from...they don't care about you here... women on the phone is just nasty....
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October 2023 by Dapper Exec
I purchased a chrome rear wire wheel, rear tire, chrome rotor, and chrome belt pulley cover online. The prices were better than anywhere else. They mounted the tire before they shipped. Customer service was excellent. Shipping time was super fast! Will definitely purchase from Dennis Kirk again. Thank you!
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October 2023 by Steven Heimdal
Wish they had more in the showroom but that's really not what you're there for. For the amount of products they offer, they have a really good system in place to get the up to you in a really reasonable time. It's worth the drive and there isn't any place like it around. I am grateful it's as close as it is and I couldn't imagine having to wait for parts to ship afterbeing able to basically just go get anything I need same day.
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September 2023 by Matthew Angry
Iv bought some odds and ends from them over the years. Tuner, exhaust, ignition etc. always had the parts in a timely manner. Just the way a business should be, nothing spectacular about them until recently. I bought a new step up seat for my sportster to replace my old saddlemen. Went with a drag predator 3. Had it in two days, The pan ended up ripping on the first ride even after following the instructions. Contacted drag and they sent me back to the dealer. Dennis Kirk responded within an hour of the email I sent and let me know the warranty department would return my email within a day or so. Less than a hour later I was offered a refund or replacement. They let me have another seat since I didn’t want to try the drag again they even price matched the difference after I offered to pay the difference anyway. Had the new lepera seat in two days and it fits much better and is much better quality. I’ll be coming here before anywhere else from now on. Thanks for the stellar business practices.
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August 2023 by Patrick Towell
Had a very poor first buying experience with Sandy B from customer service after my first purchase ever. I bought a Boss Solo seat for my Indian Scout, because it was advertised as "very comfortable". The seat was as hard as a wood plank, and they refused a return. I'm so disgusted with these guys. Response: Seat is snap in. No bolts, no marks, no strain. There is simply no way anyone would call that thing comfortable unless they were deliberately being deceptive. You guys know what you did. Shame on you.
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August 2023 by Zach Wimmer
Great place to get aftermarket parts, and riding gear!! Fast shipping if you order online. Friendly people that are usually willing to help. I've been going here for 10+ years and the only thing they don't have is OEM parts!
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August 2023 by Josh Wilke
Laziest system and the laziest employees with bad attitudes. If you want anything, you have to use their computers and search for it yourself, than fill out paperwork to "order" it and they walk 10ft and get it. What's the purpose for having front desk workers if they don't do anything and just sit on their phones?? To add to it, the parts I ordered (with part numbers) weren't even correct. Definitely going to be ordering from Tousley or Amazon. Will never be back here and will talk everyone I know out of this place.
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August 2023 by John K.
Ordered parts that needed to be delivered NDA! They never told me it was 15 minutes past cutoff and I paid for NDA. Now, my customer is pissed because I told them that the parts would be another day. Too many other companies offer the same products at comp. prices. Will not buy from Denniskirk again!
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June 2023 by Mark Schwamberger
I can't even believe this. I needed new tires on my Gold Wing. Ordered both of them yesterday. 1130 this morning they arrived! That is awesome shipping. And on top of it, they had the best prices and they shipped free. These guys are on top of their game. Thank you Dennis Kirk!
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June 2023 by Clifford
Ended up getting a different bike and I already had the exhaust put together so I used a whole roll of bubble wrap and had it all taped with ALL the items with it and I didn’t get a refund yet so I called them only to be told that there was no hardware with the item even though it was completely assembled and that it had some dents and and I wouldn’t receive my $700+ dollars back and then I have the lady say well that’s what happens when you don’t take care of your stuff. You guys are a complete joke SO BEWARE TO ANYONE BUYING FROM THEM MAKE SURE YOU ARE GOING TO KEEP WHAT YOU GOT NO MATTER WHAT
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June 2023 by Andrea B
Completely redone inside since I last visited. Staff is VERY helpful! Call on the phone in store to order your items, and them bring them right to the desk. I recommend looking items up online first, to see what's available.
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June 2023 by Charlie O
Friendly staff! Good selection! The only gripe is that they don't have enough clothing on the sale floor. Would be nice to have a bit more clothing. He's buying parts and I'm looking to buy clothes/accessories ????
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June 2023 by Jerilyn Schaffhausen
I have always had good luck with Dennis Kirk and been a fan of ordering from Dennis Kirk. However, the last time I ordered the picture on their website, said that it fit my machine when in reality, it did not, and they refused to refund any of my shipping charges. It shows that this fits a 2019 Can-Am F3S per the photo. They refused to even work with me on it. Very disappointed with their customer service. Extremely rude on top of it.
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May 2023 by Dayne D.
ordered parts online, arrived perfectly on time. All the parts I ordered arrived perfectly intact and safely packaged. absolutely no complaints.
