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October 2023 by hailey stevens
i used to enjoy shopping here until about a year ago. employees will talk to you and follow you around the store the entire time you are shopping. i did not have a large bag with me or baggy clothes, so they had no reason to be following me around. i can see the inventory while im shopping, i dont need three employees telling me where to find the item that i’m already looking at. i understand small talk but when i have headphones on and am just trying to find a pair of sweatpants, i don’t need half the employees in the store following and “helping” me. by the time i was ready to check out i had to wait ten minutes at the register because suddenly every employee was gone. ive been shopping here since i was 13 but now have no desire to go into the store because of the employees. i hope they can find a way to combat shoplifters that doesnt make the shopping experience miserable for the people who are paying.
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September 2023 by Anthony Dentz
Damion was the answer I needed to find my daughter the perfect shoe she wanted for her birthday. That young man belongs in customer service. Respectful, attentive, and humorous.
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May 2023 by Tiffani
Great service, friendly staff!
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March 2023 by Matthew Schnarr
Great environment. Helpful friendly employees.
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January 2023 by Phillip Conley Jr
The staff here are all stars. They gave me so much in my time of visit. Although they didn't have my size in the shoes I was looking for, they worked to give me valuable info to serve the rest of my trip. AMAZING! I enjoy our interactions and they also allowed me to look around and take in the space without feeling rushed or smothered. Staff were getting things done although they were completing tasks. The shoe selection here is out of this world. It's a hidden gem. I pride myself on wearing shoes I don't see many people wear, and I find a lot of rare footwear here. When you visit, let me know what your thoughts are. I'll return off the pure fact that the staff were so friendly.
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December 2022 by Phillip C.
The staff here are all stars. They gave me so much in my time of visit. Although they didn't have my size in the shoes I was looking for, they worked to give me valuable info to serve the rest of my trip. AMAZING! I enjoy our interactions and they also allowed me to look around and take in the space without feeling rushed or smothered. Staff were getting things done although they were completing tasks. The shoe selection here is out of this world. It's a hidden gem. I pride myself on wearing shoes I don't see many people wear, and I find a lot of rare footwear here. When you visit, let me know what your thoughts are. I'll return off the pure fact that the staff were so friendly.
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December 2022 by Maya A.
Every time I've gone in this store they've accused me and my friends of stealing. I usually browse stores and 'window shop' more than buying everything I like, and I guess Zumiez employees take that to mean you're stealing. Once, the manager even followed us into another store to accuse us of stealing a lanyard (we did not!), search our bags, and then make us go back to the store to help him find it! I understand the stereotype of teens stealing at malls but are you really going to assume that of every customer? I don't know why the workers here all have sticks up their asses but I don't recommend going unless you want to feel like a delinquent.
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October 2022 by Carla Semple
Everytime I go in here, whether my son is with me or not, I get excellent service. That says alot in today's age where kids don't want to work. These kids all work together, are friendly to customers and other staff. They seem genuinely pleased and eager to help you. I am more than happy to stop in this store whenever my son asks.
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August 2022 by mary bourquin
Found what we were looking for plus there were really good sales!
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June 2022 by Marie
Terrible terrible customer service. The shirts were stocked up so tight I was unable to pull anything out to look at the size, restock sitting all over the floor in boxes unable to move around freely in the store with out have to squeeze through the Isles. Employees standing around talking not really doing much. after looking around for a T-shirts that was bigger than a size M and unsuccessful I just walked out. So sad to see Zumiez like this even the clothing has change everything is anime and that’s ok but I remember it being a lot more variety of tshirts and it being primarily a skateboarding store?? unfortunately that will be the last time walking into Zumiezs.
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December 2021 by L B
Fantastic friendly professional team here! Thank you Shey for your customer service. Your confidence in your team is energized, best place to shop, real genuine
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December 2021 by Nathan Perkins
Great selection and awesome customer service to help you. The employees are amazing there without being overbearing.. I loved this place and will definitely go back! Give them employess a raise they deserve it..
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November 2021 by Jake Woodbridge
The staff here is awesome
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October 2021 by Sean Jones
Thee ONLY place to keep comfortable on da floor... ✌️
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September 2021 by Florentino Pattugalan
a little expensive for my taste but my niece left happy and I less stressful for the great customer service there