Von Maur is a highly praised business known for its exceptional cleanliness, organization, and pleasant employees. Despite being more expensive than other stores, customers find the overall experience to be worth it. The store features a live pianist playing a grand piano, adding to the ambiance. Customers often discover good deals on the clearance racks. The store's selection is impressive, particularly in the jewelry department, where customers can find a wide variety of charms from brands like James Avery. The sales associates, such as Bob from the Men's Furnishings department, are described as helpful, entertaining, and able to provide valuable style advice. Customers consistently praise the outstanding store, selection, and service at Von Maur. The welcoming and plentiful sales associates, open and ample dressing rooms, and the overall cleanliness of the store contribute to a lovely, oasis-like experience, especially in contrast to other upscale department stores. The fact that Von Maur is still owned by the founding family is seen as a positive, as they are perceived to take a personal interest in the business and its customers.
I LOVE Von Maur!! It is incredibly clean, organized, and with very pleasant employees. It is more expensive than other stores but so worth it. There is even a live person playing a grand piano. I always check their clearance racks and often find good deals. Even the bathrooms are amazing!
September 2024
Beautiful store can't afford to shop there. My daughter sent me a beautiful sterling charm bracelet from Texas, I looked all over to find charms from James Avery & Von Maur had a big selection of charms, so I could add 4 more charms they weren't cheap but very nice.
September 2024
Bob from Men’s Furnishings was as helpful as he was entertaining. We needed ties to match various suits for my brother’s wedding. Bob helped give style advice to help my entire family coordinate. He kept the process light and fun hearted the whole time. He made us feel welcome and comfortable in the store.