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August 2024 by Jeremy Duerson
I recently purchased a vehicle from Rosedale Chevrolet. David G., Joe, and Alex were great to work with. They were very knowledgeable and made the process very easy. I would definitely recommend them to anyone looking to purchase a vehicle.
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August 2024 by katie norby
Rosdale Chev has far exceeded my expectations as far as the service department, sales and customer service! They went above and beyond to make sure the new to me truck was in working order and did everything very promptly!
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August 2024 by joanna caram
Beh , was very nice and special
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August 2024 by Alice Louise LaBarre
Our car buying experience at Rosedale Chevrolet was the finest ever. Salesman Kyler was so helpful patient kind as was all the staff at this dealer. We feel like we made a friend.
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August 2024 by Christa Rheingans
I bought a salvage title vehicle a year ago, and brought my car in to have some fixes done. I was told that salvage titles can sometimes cause problems, so I was prepared to have outstanding issues that couldn’t be resolved. After paying a diagnostics fee for each issue, I was given the amounts to fix each item. My Apple CarPlay was $400+ charge for diagnostics plus resolution. After agreeing to pay this, I was informed that the CarPlay was unable to be fixed, but I would still have to pay the $400+ charge. I pushed back on this, stating that diagnostics should be able to check if an issue is able to be resolved by the GM team or not. Thankfully, half of the charge was refunded to me, but only after I complained and Jeff conferred with his general manager. I next time, I’ll bring my business to a third party auto shop rather than the dealership.
8/18/24 update: I emailed the below address immediately after receiving their response to this review (one week ago), but have not heard anything back.
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August 2024 by Austin Peters
Had a less than ideal experience in the service department. I called to get an estimate on a transmission flush, and I got quoted $350. I asked if they could verify that number and confirm that for my specific truck (2018, 6.2L, 8 speed transmission), and they said yes, still $350. I scheduled an appointment and when I arrived, I wanted to confirm one more time, and they also confirmed it would be $350. After about 20 minutes, the service advisor walked out and said it would actually be $500 since they need more fluid in my truck than what they originally quoted. This is what I was afraid of and why I asked twice to confirm that it would be $350. I was disappointed in both the lack of knowledge of providing estimates and also the confidence that they said twice that the estimate was accurate, when in reality it was not. They apologized and took off $75, but this service was still $75 more than I had expected and to some people $75 is nothing, but to me it was significant. I will likely be taking my business to a different chevy dealer that pays a little more attention to detail.
Update: I reached out to the email as the owner recommended and they responded and said there was nothing more they were willing to do to rectify the situation.
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August 2024 by Van Nguyen
Great service
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August 2024 by American handyman solutions llc
Always honest about my vehicle. Ray the service guy is wonderful .
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August 2024 by Christina Coleman
Thank you, Doug I had a great experience buying my new car. The process was fast and smooth I really appreciate all the work you did for me. I love my Trax
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August 2024 by Joe Manthei
On a Sunday night - I found a Chevy 2500HD in my price range and desired mileage. I sent an email inquiry. Monday AM - Clem Schiele responded and set up an appointment. Over the next few days we had severeal opportunities to interact. They gave me a fair trade-in value, fixed the stuck tailgate and overall delivered 5 star performance. Due to my memory issues I could not locate the original title. They were very patient & understanding. Very friendly staff (all of them) and extremely helpful. I thought Friendly Chevrolet had friendly staff but Rosedale was far superior! Clem was an example of a great salesman and over my lifetime he had to be the best used car salesman I've ever worked with. I hate buying vehicles! But Clem made the process as EZ PEAZY as possible! Thank you so much!
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August 2024 by Davis Eicher
The tune-up on my 2016 Impala made it run like a new car. I was very impressed with the work.
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August 2024 by Chelsea Gruber
Kyler at Rosedale Chevy is awesome! I’ve been coming here for years and he’s the nicest and most approachable, kind salesman on their floor. I recently purchased a Chevy blazer all thanks to him reaching out when the perfect one became available. He remembered me from over a year ago and stepped right up to help (in a friendly helpful way - not like most car salesmen who are pushy or overly eager). Kyler made buying a car a much less stressful and frankly, an over all better experience! Thanks Kyler!
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August 2024 by Anthony Buda
Ray is awesome ?
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August 2024 by Mark Daniel
Jeff, who was my service manager was excellent. My appointment was during the system outage and he did everything possible to make sure my experience was not affected by the challenges of the system outage. He went above and beyond to not only meet my expectations, but surpass them as well. He was also great with communication in regard to my vehicle. Was a fantastic experience thanks to Jeff.
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August 2024 by Aaron Bartlett
My sales rep Ryan Nguyen was excellent. Very knowledgeable with the products and timely responses at all times of the day. 10/10 will recommend him to friends and family and will work with him again in the future! Managers Joe and David were also very friendly and easy to work with.
