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October 2023 by Rusty & Barb Paulson
I have found a new home. This is a great place for classes and creativity.
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June 2023 by Jeanne Morphew
The staff are the best! They worked with me to solve an issue with my machine until it was completely resolved. Great customer service experience! I wouldn’t go anywhere else for service or to purchase a new Pfaff machine or accessories.
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May 2023 by Marisa Collette
Love this sewing store! I’ve only been a couple of times but each time has been super helpful!
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February 2023 by Amy F
I broke my Pfaff right before Christmas and they got it back to me super quick. Great service and price.
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December 2022 by humble pup
They are a great resource for keeping my old pfaff working wonderfully!
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December 2022 by Patty Jacobson
I brought my sewing machine in for a cleaning and repair. When I brought in my machine it was working. After the repair person looked at it , it was not. They said it couldn’t be repaired and I should pick it up. When I said that it was working the day before, they first said they didn’t plug it in so they couldn’t confirm it was working. When I pursued it further, then the story changed to they took the cover off and found it couldn’t be repaired. Then the story changed again to it was a slip motor. Then it was a computer chip. They would never admit to the possibility that when they took the cover off, something happened to machine and now it was not working.I didn’t get angry, in fact I said I would be willing to buy a new machine from them if they would give me a discount. They would give me $200 off. I asked if they could go $300, since they would be making a sale and gaining a new customer. No. I don’t understand why after rendering my machine unusable, and presented with the opportunity to make some money and gain a customer that would spend more money at their store, they refused over $100. Doesn’t make sense to me. So I took my money elsewhere and bought a new machine. Their loss.
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December 2022 by Max Sparks
I came here to get sewing instructions for my new machine, and the person who helped me out was wonderful and very informative! I'm new to the craft but she was very helpful and encouraging and just overall nice. I plan to come here if I run into any problems with my machine!
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January 2022 by Patty J.
I brought my sewing machine in for a cleaning and repair. When I brought in my machine it was working. After the repair person looked at it , it was not. They said it couldn't be repaired and I should pick it up. When I said that it was working the day before, they first said they didn't plug it in so they couldn't confirm it was working. When I pursued it further, then the story changed to they took the cover off and found it couldn't be repaired. Then the story changed again to it was a slip motor. Then it was a computer chip. They would never admit to the possibility that when they took the cover off, something happened to machine and now it was not working.I didn't get angry, in fact I said I would be willing to buy a new machine from them if they would give me a discount. They would give me $200 off. I asked if they could go $300, since they would be making a sale and gaining a new customer. No. I don't understand why after rendering my machine unusable, and presented with the opportunity to make some money and gain a customer that would spend more money at their store, they refused over $100. Doesn't make sense to me. So I took my money elsewhere and bought a new machine. Their loss.
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December 2021 by Natalie Losik
I needed to get my Singer sewing machine fixed, it was jamming up badly. Just Sew did a great job fixing it, delivered ahead of schedule, and did so for a very reasonable price. They also offer curbside drop off and pickup, which right now is a blessing ?.
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December 2021 by Richard Lee Schwinden
I am in KISSin Time: MPLS we needed some boot tops made, and Ernie got us in the right direction. Tell 'em The StarChild sent ya.
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December 2021 by Cathy Bartholet
This is a great place if you like Pfaff machines. They sell and repair them. They also repair most other sewing machine brands. Great classes. Lots of accessories Contact them for a list of classes - get on their email list. I highly recommend Just Sew Studio!
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December 2020 by Susan Clarke
I have one of those fancy Pfaff machines, which, to be honest, I have no idea how to thread. No matter what day, when i take the machine in to be re-thredded, it is done immediately and with good humor. The owner has tried to school me on how to do it, but I still cannot get it. She doesn't mind.
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December 2020 by Tina H
Customer service is #1! Warm, welcoming shop that knows how to get the job done. If you’re in the market for a new machine or need a tune up, this is the place!
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December 2020 by Molly Schuneman
Just Sew Studio is so helpful with questions on my machine, and is great with obtaining parts. Its such a cheerful place to stop by with fun ideas!
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December 2020 by Liz Hammer
Knowledgeable and friendly - they helped me make an informed decision about what I wanted and even provided a tutorial so I could ask questions.
