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October 2023 by Baigalmaa Tsolmonbaatar
I don’t shop here anymore. The sales people have unwelcoming attitude and follow people of color around. Don’t you have the anti-theft tags? Why do you do this?The quality to price ratio of the clothing is very inconsistent. Seems to get worse over the years.
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May 2023 by Dasha Fotopoulos
So incredibly rude to customers. I had several items in my hands and an employee with short brown hair asked if I wanted to get a fitting room, I said no thanks. She stomped off in a huff. When I did finally go to check out ($300 purchase by the way) she refused to say anything to me. Not. A. Word. I said thanks, have a great day and she rolled her eyes and walked away. I ended up returning my entire purchase the next day. I won’t support Ann Taylor anymore.
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July 2022 by Issey Diorr
Thanks to Anisia for your help today.
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May 2022 by Marilyn
The new manager is super nice!! Customer service has really stepped up here!
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February 2022 by Laura Hott
Always an incredible variety with great quality
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October 2021 by Tina Ssi
I have to agree with the majority of reviews and say the workers here are very rude and snippy (older woman with short gray hair and a younger woman with long brown hair). I get that working retail sucks, but making customers feel unwelcome in a store is obviously not good for business. Will definitely avoid coming to this location in the future.
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June 2021 by Random Wisdom
Customer service is really bad here!Most of the staff only seem to greet and talk to white customers. Sometimes they start following me around the store without greeting me first! I don’t STEAL!!! What the actual fudge.
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June 2021 by Stacy Welle
I love the store and it was very organized, but not one single person even said hi to me the entire time I was there.
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May 2021 by Sonika Sainju
Customer service was really bad. I drive half hour to come to this store since the closest ines near me are closed. I hated the lack of service by the salesperson that I walked out without trying the things I liked.
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February 2020 by Maichi Le
My GF and I love to shop at this store. Ann Taylor and Loft. Their customer services is awesome. I was shopping for my daughter’s clothes for her graduation. I just described to the lady what my daughter like, age and styles. She left and came back to me with a few selections and I faced time my daughter with the selections without the helped I would be in there forever. I was teasing her if she still wear the outfit if not they can go to donation. My daughter said i’m going to keep it for Souvenir mom. I think my kids’ generation can still wear my outfit. LoLz.
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August 2019 by Tragic Mockery
Staff was nice. The clothes weren't organized at all. The lighting in the dressing room was terrible. I couldn't tell what matched, it was impossible to see it was so dim.
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April 2019 by Matt Meisch
The ladies helped me find the perfect gift.
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July 2018 by Aane Torgerson
Okay...nice service
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June 2018 by Nick Wivinus
I was dragged here kicking and screaming while someone I was with was making a return. Women's clothing only so I was briefly held against my will. I spend my detainment looking at the few mismatched lightbulbs in the ceiling and counting the burned out ones. Soon after my sentence was over. The employees seemed very nice, but that may be the Stockholm syndrome speaking.
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June 2018 by Rebecca Fishbune Knutson
Great professional clothes.