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October 2024 by Jennifer Diaz
Ordered a lockbox that I needed last minute, they didn't let me down! Ordered and paid online, jumped in a Lyft ,arrived at Ace and minutes later was on my way! Employee was friendly, prompt, and had me out the door in two mins flat! They even have popcorn, fresh! For customers!!! Clean , organized store, great staff, would definitely recommend this location for your home repair needs!!! Great selection and always has what you need in stock. Overall a great store!!!
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October 2024 by Lonnie Tangen
Picked up new snowblower employees help me load. Very happy
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October 2024 by Jen Fo
They had the things I needed with friendly service.
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September 2024 by Joe Vogel
They’re there when you need them. A+++
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September 2024 by Bernie
01 Sep 24
Always like the friendly help.
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September 2024 by Brian Larson
They always have the stuff and great help
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August 2024 by Marilyn Mitchner
Very helpful and good popcorn ☺️
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August 2024 by Rachel Hardy
Rude staff who are too lazy to help. AVOID
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July 2024 by Kathryn Davis
The staff are always friendly and helpful. Very convenient and well stocked store. The kids love the popcorn.
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June 2024 by Stacia stromberg
A great experience! Had keys made and the associate was super helpful!
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June 2024 by Sunshine Daydream_Crystal
This is going to be long, so settle in....
I, for 2 years, have been researching chainsaws. We bought some property in KY and well.... A girl needs a chainsaw.... I found online that Ace has a pretty good selection. I went into the one on Payne, where I was told, " If you need a saw, you have to go to the Suburban Ace and go to the small engine shop. " So off I went. Walked downstairs, and Bill was with another customer, so I fiddled. Picking up one after the other.. a young kid came down and asked if I needed help. I told him I was in the market for a chainsaw, and he said, "Hold on, I'll go get someone who knows... "
This gentlemen walked down, pretty buff dude, muscles galore.... first impressions, right!
I was so amazed by his kindness, gratitude, and overall willingness to share his knowledge with me. I really can be a very annoying customer and he didn't mind a bit ( at least he didn't make me feel like he minded) so we talked saws for probably 25-30 minutes while Bill finished up.
We had picked out the Stihl 211. .
Bill gets done with his customer and then says ( he had seen other dude show me how to start it). Let's see how easy that is for you to start it.... dang.. it was rough... I just couldn't be fluid about it..
He said, "Give me a minute. " He grabbed the next model 211 CE and went in back, gassed her up and it's like he just knew I was going to take it, he started that baby up in the back and i just hollered... woohoooo! So he shut it off and brought her back out to me. Said try this one... bam! Just like butter.. no hesitation at all...
I'm sold...
But then Bill spent probably the next 30 minutes just teaching me. Teaching me so gently, so matter of fact, exactly how I believe he would have taught his own daughter! I just can't say enough about this experience.
I made the right choice, 1. By going to Ace 2. Making the acquaintance of Bill and the muscle guy ( never got his name) and 3. For buying a Stihl 211ce!
I'm blessed, I'm grateful and I happy to have purchased such a great machine!
God bless and Happy Chainsawing!
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June 2024 by Alley Oops
Very pleasant experience. Everyone was nice & helpful.
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June 2024 by Mara J. Hill-Adams
The “go to” neighborhood store! They always have what I need and everyone there is knowledgeable, friendly and willing to help.
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May 2024 by Lukas Johnston
This hardware store, (despite all the Karen’s in these earlier reviews) has been a fantastic hardware store for many of years. I have gone here for over 30 years and never had a single employee not come right up to me and ask how they can help me. There’s been times like now in the spring where anyone with eyes can tell they are busy as hell but still do their best. They are a smaller store but they pack as much as possible in this store. They truly do the best job in the twin cities as a hardware store. Even if they don't have what you’re looking for they even offer to order it for you which only takes a maximum of 4 days. I will never shop anywhere else because as long as you ask (Yes you Karen’s) they will always provide.
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May 2024 by Becky Shepler
Kid working there said the product he recommended would work great. It didn't work at all. I returned product for refund and told him he shouldn't recommend products when he really didn't know. Wasted my time.
