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January 2024 by Kayla M
Very nice people work here. While I was in line here a police officer in uniform that had about five Christmas gifts to send and let me and my daughter go ahead of him❤️ this is a small Rosemount store but it is small and cozy
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December 2023 by Vyncent Corvid Raven
I came here a few days ago and was treated rudely when asking questions.1st of all, idk why the hell the desk lady was calling me "she/ma'am" I'm a 23 year old guy with face hair who doesn't look or sound feminen at all. I do have a slight chest but not enough to be considered a girl. I was not happy with the blatant misgendering and ignoring me when correcting her.2nd, when I was talking to the guy because the desk lady doesn't know anything apparently, he didn't want to get closer to the counter so I could hear him and I had to yell for him to hear me. I don't feel comfortable litterally yelling my buisness for everyone and constantly asking him to repeat himself and getting rude with me because i cant hear him far away when he could have walked closer.I do not recommend coming here in person for anything regardless how simple.
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November 2023 by Vyncent Raven
I came here a few days ago and was treated rudely when asking questions.1st of all, idk why the hell the desk lady was calling me "she/ma'am" I'm a 23 year old guy with face hair who doesn't look or sound feminen at all. I do have a slight chest but not enough to be considered a girl. I was not happy with the blatant misgendering and ignoring me when correcting her.2nd, when I was talking to the guy because the desk lady doesn't know anything apparently, he didn't want to get closer to the counter so I could hear him and I had to yell for him to hear me. I don't feel comfortable litterally yelling my buisness for everyone and constantly asking him to repeat himself and getting rude with me because i cant hear him far away when he could have walked closer.I do not recommend coming here in person for anything regardless how simple.
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September 2023 by G Name
I don't know how to indicate just how bad the USPS phone system is.Also sent me to the wrong usps address.I Hate the publicly funded phone service and Rosemount post office.
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July 2023 by Sam Kunjummen
This is a great post office, customer service is top notch, very speedy service!
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April 2023 by Darren Young
We now drive several miles out of our way just to use this post office versus several other closer USPS locations whose staff are far less friendly and usually far less competent. Only complaint about this location, YOU NEED MORE CUSTOMER PARKING. The parking lot is usually already full by 800am with employees' vehicles.
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March 2023 by Jeremy Farnsworth
Nice place, but the employees play too much Pokémon GO. @Redflame1 & @Blueflame1
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December 2022 by 張嘉芸
For the past two years our packages has never been delivered and required us to pick them up from the local office because the mail person is too lazy to drive up, also never left us any delivery notice so we don't know when to pick up the packages.We have complaint about this person for 2 years but the post office manager Bill never care and never done anything about it. Can you belive it? we have to go to the post office for 2 years to pick up our own package and checking myself
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December 2022 by Katie Kilboy
Literally so painless to pick up a package today! The staff was amazing and even the customers were nice! They’re really on top of their game!
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June 2022 by julia martin
Can find my package magically I find a slip and come back and they find ut
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January 2022 by Miku Fan USA
It's a nice, little post office, but I think it needs to grow along with the growth being seen in the overall city of Rosemount. The post office needs to expand; Rosemount isn't just a "little sleepy" town any longer - it's becoming a mid-sized city.There is almost always a line for the two post office staff stalls that are in this Post Office, and during the holiday season it can really get crowded inside.That being said, I give the Rosemount Post Office a 4-star for the GREAT and AWESOME people that work there - they are warm and friendly, and doing the best they can with handling the rapid growth of population in Rosemount. Really, the staff is wonderful, they (and we customers) need a bigger post office SOON!I will also say I was a bit concerned at the large blue tarp over part of the roof on the South side of the building. Hmmm.... leaking? That's a concern too.
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November 2021 by Lexandra Sisko
No mail or packages in a week, yet my email notice shows delivery. No customer service, guess I need to take a day off work and go in to raise some cane! Valley Park area.
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September 2021 by shawn m
After bad experiences here I started to go to the AV post office … a farther drive but more peaceful. I was running late so took my chance going back to this one…. Do not come before 9 . If you have any pre paid packages they will throw them in the bin from across the room. Next time I will go there with video recording on.
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March 2021 by Lolo
Horrible customer service. We have not been receiving our mail for a couple of days and we called the local office to report it. When this person picked up the phone, he was very rude, he said his name was Bill and claimed he was a supervisor, he was extremely, disrespectful and calling us names"like lazies". When I requested to speak to his manager he said no, have a good and hung up on me. How awful!
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March 2021 by Luba - Healthy with Luba
Excellent and prompt service at this location is the norm.
