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January 2024 by Kathleen Meehan
Sales rep 038 ( I think his name is Jere) was very helpful, professional and pleasant. I highly recommend this T-Mobile location.
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January 2024 by Debra Mcdonald
Ebba was so informative and helpful. Took lots of time to explain and answer questions. Highly recommend this store!! (I drove 10 miles from the store nearer my home to get excellent help here.)
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November 2023 by Jamie Kutscher
Abba and cooper have great customer service! And welcome you as soon as you enter the store . They deserve raises.
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November 2023 by titaniumfire 395
Cooper was an amazing problem solver! He went out of his way to work out all the issues that came up during our time with him.
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September 2023 by bonnie maloney
Matt, is awesome, very knowledgeable. My (senior) friend and I visited his store for 1st time. Her phone was "frozen " the Elk River store said they couldn't fix "frozen" suggested a new phone, But the Roger's TMOBILE store fixed the issue. YES !!
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August 2023 by Leana Rabie
Went to T-Mobile to get a sim card for my phone since I am here from South Africa on a business trip and Cooper was very helpful! He gave me all of the information I needed, set up everything quickly and treated me with such a friendly and joyful manner. Amazing customer service to experience in another country. Thank you Cooper :)
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August 2023 by Sylvia Stigen
Had been having issues trying to upgrade my sons phone in store ( was told to go to other locations and see if the issue was still happening on their end)as well as online, long hold times with T mobile reps. Called and spoke with Cooper and Rosemary at the Rogers, Mn location. Tmobile was having issues with being able to add available financing with upgrade. These two went above and beyond to help me get the phone asap with online support. Rogers location will definitely be my go to store. Thank you Cooper and Rosemary, you rarely find employees that WANT to help a customer now days!
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July 2023 by Christopher Bachman
Clearly the rep was video recording me on the tablet, not ok. Also, who takes a picture of your driver's license, is my information deleted...? Couldn't get a digital copy of my bill today, this is sad that a company in the digital age can't provide this.
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July 2023 by Grace Oluwafemi
Hello Cooper! We just visited T-mobile couple of hours ago and as soon as me and my mother walked in, we felt the positive energy from you. You were very attentive to us, answered our questions very clearly, and sounded like you enjoy your job. Thank you Cooper- From your two 13 pro max customers!
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July 2023 by britney stoutenburg
Mr. Cooper was AMAZING. Professional, personable, answered all our questions in a way I could understand while the caffeine slowly drained from my system and dealing with my kids ? He was super fast probably the fastest new phone set up I've ever had (thank God given the kids lol). I'll come to this store over the closer ones from now on bc this one is better than those just because of him although by the time I need a new phone I hope tmobile has promoted him (hint hint tmobile).
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July 2023 by Mrs S.
My husband and I stopped in to finally get new phones and Jamal & Cooper we're great to work with. Very friendly and professional and know their product lines well.
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July 2023 by Jeanette Carstensen
We just got T-Mobile internet today and we are so thrilled! Cooper was such a great help in getting us set up. Thank you! Thank you Cooper!
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May 2023 by Joe Chadwick
Hunter normally works at the Rogers store, but was helping at the Elk River store on my visit. I came in 30 minutes before closing on a Friday night with a completely dead phone. Hunter was a massive help with getting a new phone picked out, set up, and even stayed late 15 minutes past closing to make sure the new phone was working, since there were issues that arose due to the old phone not being able to confirm changes.Friendly, knowledgeable about all the questions I had, highly recommended.
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May 2023 by Mandy Wilson
Had a great experience buying new phones here. Will was super helpful. Helped us pick the right phone for our needs. We are tech challenged and Will was great at getting everything transferred and set up for us.
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April 2023 by Chantelle Greeley
Hunter was extremely knowledgeable and very friendly! Nice to have a couple laughs during the process ?
