NAPA Auto Parts - Cottens Inc. is known for its exceptional customer service and helpful staff. Many customers have praised the friendly and knowledgeable employees who go out of their way to assist, whether it's measuring and replacing wiper blades or providing necessary tools for repairs. The store has proven to be a lifesaver for those in need, including helping stranded travelers by offering parts and even rides back to their vehicles. Customers appreciate the straightforward approach to sales, with no pressure to buy unnecessary items. Overall, this NAPA location stands out for its kindness and dedication to ensuring a positive experience for all visitors.
They had the part in stock I needed for my truck n fast customer service.
November 2023
Shout out to Steve at Nappa in Rogers MN. Thanks again for all your help when my family was there for wedding and were having car troubles. Your kindness is appreciated.
August 2023
Great customer service! I had a rental that needed a new wiper blade. I told the gentleman at the counter my situation and he went out, measured the blade that needed replacing and changed the wiper blade for me.THAT'S great customer service. ?
