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August 2024 by Steven B.
Not a good experience from Burdas. Poor service max charge! Dispatcher lied about having a driver available. Left an elderly man out in the heat for hours while they tried to reach a driver who told them he was unavailable.
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January 2024 by SloppyGoat
THIS IS A HORRIBLE PLACE!!! They told me they would air up my rear tire, which probably went flat after they towed it, and the battery was down to 0V. He jumped it with a quick charger, and it would not stay running, even though my alternator was indeed charging. I tried to explain to him that it needs at least 10V to run the ECU's required to keep the vehicle running. He kept telling me, "You have another problem!! I am a mechanic!!!"All I needed was a jump from another car for about 5 mins, and it would've be fine. I had it towed from there, to my home. I did exactly that. I jumped it from my friend's car, and left the cables on for 5 mins, and it stayed running!!! I also aired up the tire, and it hasn't lost any air yet. The truck has been starting and running flawlessly, since I did that.I am disputing their charges with Wells Fargo, because that is just HORRIBLE service, and absolutely no respect!!! The man was flat out refusing to help me!!! And they closed at 4:30pm, so I had almost no time to get it towed out of there by another service.This man even had another battery sitting there on a shelf, just like mine. I begged him to sell me the battery, and he said, "Do you have your own tools? My mechanics don't loan out tools."I needed a 10mm and a 12mm. That's all. Could've done it in less than 5 mins, but he wouldn't even sell me the battery anyway.UNBELIEVABLE!!! NEGATIVE STARS!!!!
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December 2023 by SloppyGoat S.
THIS IS A HORRIBLE PLACE!!! They told me they would air up my rear tire, which probably went flat after they towed it, and the battery was down to 0V. He jumped it with a quick charger, and it would not stay running, even though my alternator was indeed charging. I tried to explain to him that it needs at least 10V to run the ECU's required to keep the vehicle running. He kept telling me, "You have another problem!! I am a mechanic!!!" All I needed was a jump from another car for about 5 mins, and it would've be fine. I had it towed from there, to my home. I did exactly that. I jumped it from my friend's car, and left the cables on for 5 mins, and it stayed running!!! I also aired up the tire, and it hasn't lost any air yet. The truck has been starting and running flawlessly, since I did that. I am disputing their charges with Wells Fargo, because that is just HORRIBLE service, and absolutely no respect!!! The man was flat out refusing to help me!!! And they closed at 4:30pm, so I had almost no time to get it towed out of there by another service. This man even had another battery sitting there on a shelf, just like mine. I begged him to sell me the battery, and he said, "Do you have your own tools? My mechanics don't loan out tools." I needed a 10mm and a 12mm. That's all. Could've done it in less than 5 mins, but he wouldn't even sell me the battery anyway. UNBELIEVABLE!!! NEGATIVE STARS!!!!
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December 2023 by white Smurf
Asked if I was good to leave it over the weekend and then was told when I came to pick it up about fees
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November 2023 by Artur Aiupov
very expensive
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November 2023 by MusMus
Tanner was great and patient. Thank you
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October 2023 by rozlyn rainy
So far, a terrible experience with them. I got in a horrible accident this last Friday where I was taken to the hospital. My sister called them to see where my car was and they said it would be $900 to get it out. And $50 a day until I do. I left my wallet and prescriptions in the car. They said they are closed all weekend. I asked for my prescriptions and they said I need an id and I can only get the prescriptions and nothing else. Including my id that's in my wallet in my car to be able to get my prescriptions. Acted like it was an absolute huge inconvenience to them and told me I had a half hour to get there. I can't even walk and have to call for a ride and live more than a half hour away. Why kick a dog when they are down and make everything impossible.
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September 2023 by Jim Bob The Preacher
If your in an accident they triple the price, then threaten you with 50$ x 45 days if you dont pay, knowing full well they could charge your insurance. thief'sService: Car towing
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September 2023 by Nixon Xiong
A+ service. Had a flat on my civic type R. Pat made sure the car got on the flat bed unharmed. Highly recommended.Service: Car towing
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August 2023 by dave renstrom
I had Burdas transport a vehicle I purchased today. Tanner arrived on time as scheduled.Tanner did excellent job communicating how he’d be securing the vehicle, and I could tell he treated it like it was his own.So happy we chose to use Burdas, and happy with the job Tanner did.Service: Car towing
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August 2023 by Robert Christenson
My son's car was totaled and had to drop off key. I needed to get my garage door opener out of car but they wouldn't let me because I didn't have the title. Ridiculous rules and terrible service. I argued with the guy at the front desk. They wouldn't even open it after wife called. They wouldn't even take a photo copy. Had to drive all the way home and get title just to get the opener out. We were never told by anyone we had to have the title. Guy at front desk gave lame story about how they were sued once because they let someone's ex into a car. A situation that didn't apply to me at all. Would never use this company again.Service: Car towing
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July 2023 by Brad T.
I have used these guys multiple times, but I have to say that when my father was in an accident this spring after an ice storm, they were the ones that came to the rescue. They also were very understanding that our insurance company was not very excepting of the storage fees and worked with us to make it right thank you Burda for being an excellent Rodgers business!
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July 2023 by Tom C
My wife staled on 101with her 77 Nova in middle of Friday evening rush hour. The tow truck arrived in less than 30 minutes and we were off the road without issues. The driver, Tanner, was very respectful of the car, friendly to talk with and did a great job getting car into the garage! Will definitely call Burda next time I need a tow. Thanks Tanner!Services: Special vehicle towing
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June 2023 by Cheri Rose
Aiden was my tow driver. He is the best. Highly recommend Burda towing. Aiden was very professional. Aiden was informative. Very much appreciate it!Service: Motorcycle towing
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May 2023 by Michaela Glunz
Employees trash- stated he was on time and on the job.. wasn't reliable wasted my time. Do not recommend.
