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December 2022 by Mary Blegen
Very poor quality cabinets, after 3 yrs they are showing extreme wear. There are more pictures I can demonstrate the the poor quality.
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September 2022 by Kayden “Russ” Triplett
They don’t even have wood
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June 2022 by Michael Bonneville
Great bunch and great prices.Love the help
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May 2022 by David Meier
Don't waste your time with Lampert in Rockford. I gave detailed drawings of the deck we were resurfacing to Troy. He provided the quote and we paid and had Lampert deliver. We received about half of the material we needed for the project. Lampert initially tried to blame us as Troy claimed he does "dozens of these per week". Turns out it was his fault and while Lampert did give us a significant discount on the remainder of the product we needed we would have never used Lampert from the beginning given the total cost of the project overall. As others have stated they're generally rude and ignorant to deal with. Don't waste your time, Lampert in Rockford is horribly managed and their employees act like they have better things to do than help customers.
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February 2022 by Ted Sharp
Representative I spoke with acted like he was inconvenienced by having to answer a couple questions. Real poor attitude. Just rude.Wouldnt ever do any sort of business with them again if thats how they treat their customers.
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November 2021 by Jason Geschwind
Tracy in kitchen design is the best!
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April 2021 by Chad Betland
Excellent, fast unloading and fast reloading.Great yard guys to deal with
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June 2020 by Matt N.
I called in to check on the status of a package they sent me and the guy who answered the phone was blatantly rude and unhelpful. He said had too many lines going to help me. Then said, "well what do you want?" Then abruptly stops me mid-sentence and transfers me to a dead end. I can't speak to any other aspect of their operations, but even just asking a simple question on my first call was an abysmal interaction.
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September 2019 by Alan Burke
Terrible experience. Ordered lumber to build a large deck for an event we had relatives and friends flying from all over the country to be at. Couldnt get them to call back to simply make payment. Had a crew scheduled two weekends in a row then they tell me it will be delivered the following week, Wow. The higher ups dont even return my calls either? Needless to say we have to now hold this event in our front yard and garage. So embarrassing. Stay away from this place! Very unprofessional to say the least!
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August 2019 by Branden Berchem
Avoid drywall delivery from this company. Purchasing materials from Lamperts is no better than using Menards. Five out of my six orders were all messed up, nobody wants to take responsibility for messing up the orders and when I asked for a credit to reimburse my workers time they told me they would only pay me 1/4 of what I need.
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July 2019 by Matt Nyquist
I called in to check on the status of a package they sent me and the guy who answered the phone was blatantly rude and unhelpful. He said had too many lines going to help me. Then said, "well what do you want?" Then abruptly stops me mid-sentence and transfers me to a dead end. I can't speak to any other aspect of their operations, but even just asking a simple question on my first call was an abysmal interaction.
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June 2019 by Nicholas Wright
Go elsewhere. This is a Mickey mouse operation. Unqualified to supply roofing products for sure. Dishoneat. Sent out wrong products. New Product delivered was damaged. My a.m. delivery came at 1pm when I was told 10am. Go anywhere but here.
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October 2018 by Dave Nixon
What is with this place? I have called numerous times and get the run around and no return calls when trying to get some help with a Marvin window replacement. Marvin should consider not allowing them to represent their product because they are terrible. It is sad that one has to work so hard to want to do business with a company only to get blown off! They earned their ONE STAR and should be proud. Sorry....
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July 2017 by Travis Walker
I'll stick with ABC and Pella whenever possible. They work much better with contractors. I seldom have a good experience with any Lampert's location.
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June 2017 by Peter the Painter
...Yes They might not have every thing Menards have, but they sell great stuff You won't find elsewhere ...
