-
January 2024 by Stephanie Yarnell
The haircuts from Devonlee at West End Salon & MedSpa are the best I've ever had. I've tried many hairdressers in Rochester, but Devonlee's cut is exactly what I want.
-
January 2024 by Lisa Miller
I went for a consultation requesting the lower part of my hair to be foiled. My hair is in good condition and would have pulled up nicely. I needed a foilist. First I was quoted an extremely high price over $210. Then when I declined the process of purple shampoo in which I can apply at home the stylist then said she would put low lights in as a substitute. I asked how much that would cost she quoted the same price $210. I left this salon never to return again. I recommend that you watch out very closely to their business practices and be advised if you make an appointment with them.Lisa Miller
-
January 2024 by Rose Mossyge
This was my first visit at West End Salon and Spa after seeking out Jennifer Rodgers per lots of recommendations and I couldn't be happier. She definitely knows her stuff and was excellent at taking the time to communicate with me to make sure she knew exactly what I was looking to do. I truly felt she was genuinely invested in my hair and her passion really shows as she seemed just as excited as I was. She was very transparent in what to expect and there were no surprises. She truly transformed my hair! As for the salon, it was clean and inviting and everyone was very nice. Jen was also able to get me in really fast. She made me feel comfortable and was so easy to chat with. I'll definitely be a returning customer! I would absolutely recommend Jennifer and this salon.
-
January 2024 by Mason Schlief
Jennifer did an incredible job with my hair and provided a great experience. She made me feel comfortable and empowered. 12/10 recommend!
-
January 2024 by Tasmih Dalal
Jenna was great. I thoroughly enjoyed and felt relaxed after my pregnancy facial. By far the best facial I have ever received in Rochester
-
October 2023 by Andrea Hayes
Unfortunately I had a not so pleasant experience and won’t be returning to this salon or stylist. I was new to the Area moving from New York and looking for a new salon. Upon meeting my stylist she didn’t have the courtesy to look at the services I had booked for the spot and asked me what I was there for. I was pregnant during my appt and did not want any type of permanent hair dye just a gloss/glaze. I was told it was safe for me to dye my hair and felt pressured which I didn’t appreciate. I reiterated that I would just like to go with a simple gloss/glaze and a cut. I knew immediately when the color was being placed on that this was a semi permanent color, specifically what I said I wanted to stay away from. At the end of the appointment I was left with a black sharp line in my forehead bc excess dye was not wiped off appropriately. My hair was not fully dried upon leaving and underneath was very wet. I’m pretty easy going but when you have to spend $160 including a generous tip it’s slightly frustrating leaving the salon unhappy. I also think it’s inappropriate to sign a paper stating your happy with your service at the end bc it really put you and the stylist in an awkward position. I chose this person bc she had many good reviews but I was not impressed esp when you choose to ignore the clients requests but still have to pay all this money in the end to leave unhappy. I will be searching for a new place in the area.Service: Hairstyling
-
October 2023 by KBA
This business was super! Last minute appointment with the last second change of appointment and treated me like I was a VIP . Got to keep my hockey mullet without losing my wife’s respect :-) now that’s a full service salon.Service: Haircut
-
October 2023 by Priscilla Johnson
Everyone there is always so nice and has a smile on their face. Bree is awesome! I do the hair, laser removal Bree always make sure I’m comfortable and she talk me through everything.
-
October 2023 by Sara Cytokine
I had a wonderful experience with Jen today! She really took time to make the haircut special and enjoyable!! It was incredibly relaxing, and Jen was really able take creative control and exceeded any expectations I could have possibly had for my hair! By far the best haircut I have had in Rochester. Especially if you want a wolf cut! Go to Jen!! :)
-
July 2023 by Megan Nelson
Davonlee is just hands down the best! Her personality makes the appointment fly by! She's been fixing a mistake from another salon and it's looking amazing!!Services: Haircut
-
July 2023 by Irena B
Devonlee always does a fantastic job with my hair cuts. She has a great sense of what I’m going for and what works with my texture and curls. She has also taught me tons about taking better care of my hair between visits and it has never looked healthier. Can’t recommend her enough!Service: Haircut
-
July 2023 by Heather K
Hannah loves the Queen treatment she gets here! We are in med-city for treatments and the stay is long, hard, tiresome, BORING; but thanks to WEST END - it’s not so bad!!’ Perfect place for a you day!Service: Hairstyling
-
July 2023 by Becca H
I’ve been going to Devonlee for a little over a year now to try and get my hair back on track while also spicing it up a bit and she always does the best job! She listens to you and always helps you achieve your goals while making sure you understand the process through it all. Her and all the other staff are super welcoming and there’s always an upbeat and bright energy all around when you’re there.Service: Haircut
-
July 2023 by Shelly McMahan
Jen was awesome! She did practice hairdos for myself and my daughter, the upcoming bride. I appreciate her excellent customer service!! We will definitely be back!
-
May 2023 by Olga von Geldern
I called last minute for a root touch up and the salon was able to get me in day off!Jen was my hair stylist and she went above and beyond to fix my color! I’ve never had such soft and sexy hair before! I will definitely be a return customer!Service: Hair coloring
