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June 2024 by Rhonda Davis
Jessie was professional, pleasant to work with, very knowledgeable, and patient. She allowed us time to decide on the best phone for what we needed. Her pleasant personality, patience, and professionalism would rank her to be the manager. When we returned to turn in our previous phone, we talked with the manager, we felt he did not care that we were there, was not professional or welcoming in anyway. I have been a Verizon customer for many years. This manager was by far the worst encounter I have had in all those years. 5 Stars for Jessie/1 Star for the Manager we encountered.
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June 2024 by Michael Blakstad
Great place
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May 2024 by Eric Casey
I was the first in line but I probably waited close to an hour waiting to be helped. The staff spends WAY TOO MUCH TIME gabbing and small talk with the customers they are helping instead of getting to the point with each customer and moving on to the next one. The person waiting behind me got fed up and left. I also see employees go to the back and spend FOREVER there. I'll keep the phone service because of the best coverage, but you guys really need to GET TO THE POINT with each customer and not go overboard with small talk when there's a line.
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May 2024 by Jaxson Phoenix SR
The staff at this location are very knowledgeable and helpful with every need I have. I was able to get what I needed and get out without having to wait.
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May 2024 by Ethan Young
Been in store for 5.5 hrs and counting... all to set up a new account and upgrade a phone. This is absolutely insane to think you need to take an entire day off for this.
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April 2024 by Lucia Dumitrascu
I got a wonderful help from Daunte today. He was super professional and had a great patience with me who I am 79 years old and came into the store with a long list of questions. He really deserves a nice rise !!!
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January 2024 by Sandra
Great pickup for my online phone order. No hassle. No salesman needed.
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December 2023 by Junior Arias
Friendly staff and very helpful
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November 2023 by Stevan George
We where waiting for 1h 30m and they said we were mistreating there employes so they said they can not sell us phones anymore
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November 2023 by Cynthia Johnson
Daunte! Pleasant guy. Takes me a while to understand some things and make decisions but he was very patient. New phone, new iPad, new line. He got me every deal he could think of. In and out quickly.
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November 2023 by Vannesa Arias
Came in today needed help with my phone plan. Everyone was so nice and helpful. I was greeted immediately and told the wait time for the next available rep to help me. Looked around at the products and next thing you know I was being helped . Great service all around! The Manager was extremely friendly.
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November 2023 by Rachel
This location is terrible. Worst customer service. The associate, some short dude with too much attitude for his height basically did everything he could not to help me. Told me my only option was to pay full price for a phone or go to a tech place to see if they could fix my battery. N. Broadway location gave me a trade in. Paid 15 for a new phone. And they were really nice!
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November 2023 by Eric Schettl
The customer service is horrible. Manager actually told me they were too busy and I should go someware else manager is a arrogant prick. I wish they would close this place but no matter of all the bad reviews nothing will be done
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October 2023 by Ellen Novak
Daunte is badass helped me get the phone I wanted and a new case and screen protector and camera protector. Helped me with my billing issues
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October 2023 by Pauline Howlett
Great service need a new phone look up Anthony or Daunte
