Think Bank is a customer-focused financial institution with a strong reputation for high customer satisfaction and employee engagement. Owned by its customers, it emphasizes serving their needs without commissions, ensuring trust in their recommendations. The bank prides itself on a caring, curious, and optimistic culture. Customers appreciate the friendly and professional staff, who make banking easy and comfortable. In-person service is friendly, with staff offering drinks and small gifts like crayons for children, making the experience welcoming. Opening accounts is straightforward, with assistance available for setting up mobile apps and accounts. Customers receive same-day debit cards, and there are perks such as a $10 reward for returning old cards. The bank’s employees are knowledgeable and helpful, making customers feel comfortable, even those who are anxious. Whether visiting branches or handling inquiries by phone, Think Bank provides quick, accessible, and friendly service. Overall, it’s a positive choice for banking needs, offering a simple and trustworthy experience.
Always very friendly and knowledgeable. I can usually walk in and easily have a meeting with an associate.
March 2023
Jill you are amazing! I’m a very anxious person and I felt very comfortable with you! You made things really easy and less stressful as well as being friendly yet professional! I appreciate everything you did for me! Thank you again!
December 2022
Great service, both by phone and in person, knowledgeable, easy access, native English speakers; same day card issued in person. No monthly checking account fee. A postive switch from W.F.Very pleased with Greenview branch banker Andy Braun.
