Sleep Number offers adjustable beds that allow individuals to customize firmness and support on each side, providing personalized comfort for couples. Many customers praise the comfort of the mattresses, noting significant improvements in their sleep quality and reduction in morning pain. The Sleep Number smart bed features SleepIQ™ technology, which tracks sleep patterns and optimizes rest. However, some reviewers express concerns about the pricing structure, highlighting additional costs for delivery, mattress pads, and adjustable features. They recommend sticking to the basic models to avoid excessive charges. Privacy concerns also arise, with some customers worried about the data collected by the smart bed, questioning whether their information is adequately protected. On the positive side, customer service receives commendations for being helpful and knowledgeable. Those who have owned their beds for many years appreciate the comfort but caution potential buyers about long-term durability and repair issues, particularly with the remote and pump systems. Overall, Sleep Number mattresses are well-regarded for their comfort and adaptability, but potential customers should be aware of the extra costs and privacy implications associated with the smart technology.
Very helpful explaining how to disassemble our sleep number bed so to move it for new carpet. Even supplied us with needed plugs for the job at hand.
June 2025
We ordered in person and had delivered. This worked great for us. Salesman very friendly and knowledgeable.
July 2024
This is the best mattress I’ve ever had! My husband and I love that we can each control the softness on our side of the bed. It’s so comfortable and I no long have neck pain when I wake up in the morning!