-
April 2022 by angelica Reincke
I had a great experience. They didn’t have the tires I wanted in stock so they ordered them and they arrived very quickly and then they got me in the next day to put them on. Only took 45 mins to put them on! Overall great place to buy tires!
-
April 2022 by Roland K.
Had to use customer service twice. First time the gentleman was not so friendly. Don't particularly like the layout of this place.
-
November 2021 by jacob powell
Mathew (who's been there for 5 years) was amazing! I knew nothing about tires and he walked me through everything I needed to know. I feel really good about my purchase. I certainly recommend.
-
November 2020 by Youness Junio Bojji
Great company and the do a lot for Rochester community
-
September 2020 by Jan Vetter
Better, more polite customer service
-
March 2020 by Ricardo Jaime
Great place good prices excellent service
-
July 2019 by Jane C.
Nicely, but sometimes they do change the spot which very hard to find your items. And be careful some items are more expensive than other stores. Or you pay more than for the old models which could be less
-
May 2019 by Matthew Brown
We had a tire patched twice somewhere else, that place told us it was un fixable so i made an appointment at Sam's for 4 new tires. The gentleman working the tire center asked if he could try to patch it for me, so he did. He fixed the bad patch and said i don't need tires. He was honest and upfront. He said he could sold me 4 new tires but instead patched it and didn't charge me anything. When i do need tires, i will come to Sam's for sure! (I think his name was Matt?)
-
March 2019 by Mom O.
The optical department is soooooooo slowwwwwwww!!! My sons appointment took over an hour and that was opting out of the dialation drops. They gave him trial contacts. After he tried them I called to get the prescription. Was told to come in. I signed something and was told that after the dr signed off we could get the prescription. They then called me later and said they could order them. I was called when they came in. I have stopped by there 3 times already and still don't have the contacts. They are always with other customers!!! I will never go here again!
-
November 2018 by zachary anderson
3 crossthreaded lugs/studs turns into another shop needed to torch them off and risk damaging my rim. How hard is it to put the lug nuts on by hand first then using the impact.
-
September 2018 by Joseph W.
I came from San Francisco, this is the first time visit Sam's Club with my sister who lives in Minnesota, we feel hungry, then go to the food court order something to eat, the lady works at the food court Explains to us very gentle and detail, very good service! And She manages the food court clean and neatly. 5 stars for this lady!
-
June 2018 by William Willaby
Called day prior to get appointment and when I got there they did not have the tires that fit my vehicle. The guy on the phone told me that they had plenty of time on hand and not to worry.
-
April 2018 by Chelsea I.
The store is very clean, well organized, and has great selection. They have the option to use the app to check out or use self checkout. Produce is usually fresh and prices are great. No complaints!
