My transmission went out 6 hours from home so I had my q7 towed to the closest audi dealership. Joshua Kern was great! Very friendly and thorough with information and explanations. They replaced my transmission and I have no complaints. Probably the best experience I could of had leaving my car 2 states away.
August 2024
Josh is fantastic. Always making my experience easy and seamless.
April 2024
Service advisor Joshua was awesome! I needed to be at a meeting for work by 10am and he got me out of there, completely satisfied with time to spare!
At Audi Rochester, we pride ourselves on being the best when it comes to customer service, a great customer experience and competitive prices. Our commitment to excellence is clear from the moment you step onto our lot. From sales to finance to service, our staff is committed to giving you a better dealership experience than you ever thought possible.
