-
February 2024 by Elaine H.
I ordered a table and chairs. I'm very happy with my purchase, the communication, the delivery and the set up. It's a table that will be used a lot and add to making my house homier.
-
January 2024 by jeff koesling
Purchased a high top custom pub table and stools! Salesperson (Jeff) was great to work with, not oushy and very i formative and also took the time to show Us different options available for the set We were interested in. Great products, very nice, clean quality items and store. Thank You for the Great experience! (We called back a few days later and added a bedroom set to our previous order....)
-
December 2023 by Jilane Richardson
I ordered a bookcase for Christmas for my husband. They told me it would take about 8 weeks because it is made by hand. Once the bookcase was finished, it was delivered to my home, and set up for me. It is a beautiful piece. I got the wife of the year award. He had no idea. My husband is pretty picky. He could not find anything to complain about. In fact, later that night he went to the website and ordered another piece. From him, that is probably the highest praise you could get. Thank you, Quality Wood Furniture, for the wonderful craftsmanship and the beautiful addition to my furniture.
-
December 2023 by Dianna Mellon
My husband and I remodeled our house and had a difficult time finding furniture of good quality. Knowing that the Amish have always made good furniture, we called QW Furniture. Our table and chairs arrived today and we love them! Price was reasonable; quality and workmanship were amazing! So glad we chose to work with QW Furniture!
-
December 2023 by Steve Buchin
I purchased two McCoy recliners and added the arm coverings. The quality is very good but they are not nearly as comfortable as a standard recliner from any run of the mill furniture store. Glad I opted for the arm coverings or else it would be like sitting on a padded bench.They do no recline very far and need to be away from a wall almost 1 foot to recline fully. I was also considering purchasing the matching couch but glad that I waited, as I will not make that purchase now.I did purchase a full length mirror last year and am very happy with that and plan to purchase more furniture items but definitely not comfort pieces.
-
November 2023 by J Wingler
We had a great experience working QW Furniture to purchase our new kitchen table. The staff at QWF could not have been any nicer or more helpful as we were making our selection. The table was finished earlier than expected and delivered today. Outstanding craftsmanship and completely satisfied with the end product. Highly recommend!
-
October 2023 by Cindra B.
We ordered a round dining table on-line. It was easy and all my questions were answered on the website. After I placed my order the response from them was quick and personal. My table was delivered earlier than previously estimated. The driver that brought it was super polite and very professional. The whole experience, from beginning to end, was excellent. The table is absolutely beautiful, exactly as I expected. We are very, very happy.
-
September 2023 by Alison W
I ordered stain samples prior to placing my order. I was promptly refunded the cost of the samples when I returned them. Not only are my chairs beautiful, well made and comfortable, QW gave great customer service. They communicated proactively and set clear expectations about the estimated delivery. I absolutely love these chairs!!!
-
September 2023 by Dominic Piazza
AMAZINGLY beautiful and high-quality furniture! We ordered the dresser (pictured) and will be ordering all of our future furniture from QW.Even their delivery driver was incredibly courteous and friendly!
-
September 2023 by steve p
This is truly an exceptional company. I have purchased several pieces(and several more coming) from QW and every facet of service was excellent. The staff is always pleasant and helpful. The furniture is extraordinary. I did have a problem with one piece and they quickly resolved the issue. I live in PA within miles of Amish furniture companies. I would not hesitate to order long distance from QW again!
-
August 2023 by Lori
My fiancée and I placed our order with Quality Woods Furniture in April 2023. We ordered a 6 piece bedroom set, and a desk and hutch combo. for our office space. We did a lot of research before placing our order. We were very impressed by customer reviews for Quality Woods Furniture,from several different sources. Our goal was to purchase beautiful quality Amish furniture. At first, we were a little hesitant to purchase online, but were very impressed with the customer service received from all staff whom we spoke with. We received samples of wood/finish very quickly, and got all questions answered promptly. Our furniture was delivered this past week, and exceeded our expectations in every-way! Our Amish furniture is absolutely beautiful, very well made, has lovely hardware, and a beautiful finish. The person delivering the furniture, Yost was great! He carefully delivered our new furniture, and set it up with ease. My fiancée and I love our new furniture, and wouldn’t hesitate to recommend this company to family, friends, and others interested in a excellent quality furniture. Thank you to staff & management for an A+ experience!!!
-
August 2023 by dad papawheelie
QW Furniture has a huge selection of fine Amish furniture. They offer a wide price range, along with many wood types and stain colors to choose from. Prices are the best you will find. One the many advantages of purchasing from QW is being able to select high quality hardware (handles and pulls) form their large selection. Other Amish dealers don’t offer this, and it’s surprising what a difference this detail makes!I purchased a dresser and armoire from Brittney and Laura in 2023. Their customer service was stellar in all regards. They were even happy to handle my requests for minor customization. And, I emailed waaay to many special requests, but Brittney and Laura cheerfully responded within hours every time.The furniture is all custom, so it takes a few weeks, but it sure is worth the wait! Shipping was fast, and our shipping team, Justin and Loren, were extremely careful with our furniture. Their extra care extended into our home, where they gave us plenty of time to inspect the pieces before placing them exactly as we wanted. Even though they had many more deliveries scheduled that day, there was absolutely no rush; Justin and Loren were simply great!The competition: Before we found QW Furniture, we purchased from Amish Outlet in Ohio. Both offer premium Amish furniture. However, QW’s prices are about 30% lower; their selection is similar (if not better), and customer service is far superior and much more responsive. Production time with QW was much faster too (i.e. – 3 months vs 10 months); that is huge!Tom
-
August 2023 by Dawn Prange
We ordered a table and chairs in February and the chairs and table were delivered first week in July. There was a problem with the table whereas the leaves would not fit under the table. They left the chairs and took the table back to be reworked. I have been charged for the chairs which aren’t me any good without the table. I have been getting the runaround about the table now for a month. We were told it would be delivered this week. Never heard anything, now I’m being told delivery next week. I’m very upset as I have been without a table now for a month.If this were my business I would try harder to take care of customers. I would put that table in my own truck and get it delivered. I’m sorry but when you pay a large amount of money for furniture you would think the customer service would be better! They should have made sure the table was correct before delivery and expedited the rework and return of the table. Very disappointing!****I would like to amend my review. My table was just delivered after being re-worked. It is absolutely gorgeous. The delivery guys very professional and friendly. I think I was a little unfair with my previous review. I understand that much of what happened was beyond the stores control. I will definitely purchase from them again!
-
August 2023 by Kelly L.
Couldn't find a small square coffee table in the size I wanted and to match my TV Console so I reached out to QW Furniture and the Saleperson (Brittney) helped me design a custom coffee table. It took about four months for delivery but it's beautiful and exactly what I wanted. Stain matches perfectly with my console and it has one pullout drawer for my remotes. Quality and workmanship is top notch. Very happy with it! Thank you Brittney!
-
August 2023 by vickie cooper
We just had our dining room table and chairs made by QW delivered. The quality of work far exceeds my expectations. It is a work of art. Beautiful! The two young men who delivered our table and chairs were efficient and wonderful. Thank you QW!
