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June 2024 by Sindi Fizer
Needed a computer scan of the car. They do it for free. Gave me a paper outlining what was wrong. Gave me a few recommendations on where to go to get repair.
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May 2024 by Mark Neher
Hats off to o'Reilly parts. Got my car back on the road purring with next day delivery.
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January 2024 by VileamS
The worst experience I have at O’reilly. I have to come back 3 times to get the right part. Accuracy is very poor. Definitely looking for another location before you come to this one.
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January 2024 by Karl Rogers
A very cold Friday night , a friend of ours had a bad battery . Austin was the person who sold us a new battery . we were having some trouble getting the old battery out . Austin came out and helped , a very friendly and knowledgeable young man . My fingers were froze because the temps were about 0 not including the windchill . He stayed out there until the job was done . Great store , great service and really good people especially Austin .
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January 2024 by Darrick Idso
I have been here twice, and each experience has been great. During my most recent visit yesterday, Danver, sales associate/manager provided some of the best customer service I’ve experienced at any establishment in a while. Thank you, Danver and colleagues!
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December 2023 by Thomas Wood (Woody)
Called and ordered a part, confirmed it would be there the next day. Stopped in and nope, never got ordered . Make sure you know who you talk to, because if you don't know , it's your fault for not knowing, and not their fault they didn't order. Needless to say, won't be going back.
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October 2023 by adam caywood
Oh for the most part I've gotten what I needed there it's hitting mess with some of the employees on whether you get one that knows what you're talking about or not.
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September 2023 by You need to know
I went to
OReilys on 41st Rochester 9/13. I was greeted with a very rude gentleman (?), needless to say a sale was not made. I went to Napa and they were really helpful. The saying Be Kind, you never know what is going on for the other person sure rang through with this situation. This guy was very unprofessional. I won’t be back.
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September 2023 by elbone
I just purchased a 270$ before tax FAKE new alternator here's proof... my last alternator cought fire and burned the engine oil cover and put holes in it why would I spend extra on a fake? My other car had a new throttle position sensor installed and it broke my transmission revving like I'm flooring it no matter the throttle position so now I'm out 2 vehicles from here this store spaciffically
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September 2023 by Joanie Overman
I went toOReilys on 41st Rochester 9/13. I was greeted with a very rude gentleman (?), needless to say a sale was not made. I went to Napa and they were really helpful. The saying Be Kind, you never know what is going on for the other person sure rang through with this situation. This guy was very unprofessional. I won’t be back.
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August 2023 by catherine brand
If I could give this location zero stars I would. Every other location that I have been to, they have been professional and very helpful. This location expected me to have the exact name of the part I was looking for, a part number or a picture of said part. Instead of them doing their job and looking for it on the same system as every other location uses. If you want customer service go elsewhere, Broadway location, Winona store, anywhere else.
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August 2023 by Will Walker (Whatchamacallit)
Store itself is good, helpful employees. But Oreilly's itself is overpriced. ABS sensor was $199 in store OR $16 on Amazon. FYI turning brake Rotors is $30 a rotor...
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August 2023 by Machelle Livingood
Had the part on hand didn't have to wait
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July 2023 by monterika lesure
Austin who works here was very rude act as if he didn’t wanna help me was getting sarcastic with me I never come back if he’s there
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June 2023 by Lyndon Stinson
Always really helpful
