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February 2024 by Dusty Stevens
Had very helpful and amazing service! Was completely unsure of what to get for my girlfriend, and the staff made it very easy and were beyond helpful.
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December 2023 by Linda Beach
Been going here for 37 years purchased a necklace it went on sale for less and they match the price. I've always had good luck with Kay Jewelers thank you.
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December 2023 by David Dunn
Cathy and Cher were very helpful and answered my questions. Made shopping very easy.
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December 2023 by Shane Arnold
Allie was very helpful and made my purchase seamless!
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December 2023 by Jeff Nauman
Very helpful staff in finding what you’re looking for, and how much you want to spend.
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December 2023 by Steve Schreiber
Cathy and Cheri bent over backwards to help me purchase the perfect necklace for my wife. Their all out efforts were greatly appreciated!!!
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August 2023 by Kathleen Santoro
Cathy, at the store in Apache Mall in Rochester, MN is an excellent salesperson! She is knowledgeable and helped me choose a ring. Also, she was very patient with me, especially when I changed my mind and decided to go with the first ring I had chosen! Thanks, Cathy!
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August 2023 by Briana Frank
Very helpful staff. We loved the custom design event!
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July 2023 by vanessa navarro
Worst experience of my life. My ring is very beautiful and haven’t had a problem with Kay’s until now…worst experience as my ring was swollen to my finger to the point I couldn’t even move it (I tried everything to get it off) I called Kay’s for advised and they stated to keep it on overnight to see if the swelling would go down which it didn’t and was causing a lot of pain and my finger started turning colors. Went to Kay’s again and told them I needed it off and the whole staff was rude and I had to go to riddles to get it cut off and went back to Kay’s and they said they couldn’t do anything to fix/send my ring back until Sunday (which my wedding is less then 30 days) .. the bottom photos show the aftermath of my finger…. Still swollen and still hurts.
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July 2023 by Kerry Amy
CATHY WAS SO HELPFULL, SHE WENT OUT OF HER WAY TO HELP ME TODAY IN THE STORE,YOU ARE AWESOME Cathy, thank you so much.
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May 2023 by Randy Albrecht
This was a great experience. They gave us plenty of time to make a decision. Beautiful ring.
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April 2023 by Jenna Lieffort
I wish I could give a 5 star but I have had nothing but issues with my ring since day 1. Diamonds falling out I swear it gets fixed more than I get to wear it. The latest is my bands are broken in half and pull apart like a kids ring. I'm very disappointed is the quality of Kay Jewelers. Nothing like having a ring you can't wear.
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February 2023 by bill hale
The lady's there are so nice. They replaced my watch batteries super quick.
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September 2022 by Rob Ronnenberg
In general I've had good experiences with this Kay Jewelers, but after being told to buy a ring in a smaller size than I normally wear, I'm stuck with cheap silicone replacements because my wedding ring is too small. Too bad, I really like my ring that sits on the dresser.
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August 2022 by Fire Flyin
A place for all of us—Kay was “really” good for me, but don’t be afraid to shop around and compare with others, as this will allow you to gain more knowledge on what you may truly want, as Jewelry is indeed expensive, and should always provide substantial meaning to the holder. Lastly and also most length-fully, Kay does engraving (on inside of rings!) so that is really cool if anyone has a special word/name for themselves or others they hold close to their heart, which is nice cause when you engrave it into an accessory like a ring, it is scientifically proven to free up space out of your brain, and we only have so much room up there in that mush of water/milky goop and simple but also complex electricity. Sorry this review got long, but if you did get through it, thanks for reading ;).