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February 2024 by Jerry Hall
My appointment was at 11 first one of the day. Guy literally never showed up. Called their main office they tried to put me up at their Walmart location only to find out it would of been 1k to do mine and my fiances taxes. Absolutely highway robbery glad I asked before I filed with them. Stay away at all cost. Robbers.
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April 2023 by Nicole Diercks
My tax preparer (Princess Madison) was available when I arrived. She explained the process, showed me the results and answered the questions I had. She was friendly, courteous and obviously knew her stuff. I thought the price was fair. I was in and out in about 40 minutes.
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March 2023 by jae mobile
My tax Pro was my Wife. I enjoyed seeing her do her thing and be happy while doing it. From what I can tell JH will be a job she will stick with ensuring JH a reliable returning customer. Thanks Stephine and my wife
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February 2023 by D O
Great service , tax return was bigger then I expected and lady preparing taxes was so nice.
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April 2022 by Diana Friemann
I almost went to a different tax preparer because the first tax preparer was new and very unprofessional and disorganized. She gave wrong information and never finished the taxes. She escalated to her boss. After waiting a month and calling reps in St Paul office several times I was angry. All they did was tell me my account was on hold and kept saying I do not know. Not good. Finally yesterday I got ahold of a manager in Rochester Minnesota named Princess. She opened the office early just for us yesterday and corrected all errors and did our taxes professionally and efficiently and correctly. We were satisfied. Thank you Princess. We will come back next year and request you. Diana and Mark. Rochester Minnesota.
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April 2022 by Arthur Davis
It took me two visits to complete my taxes although they said that they'll give me a discount I still think I spent too much to get them done. The person that had done my taxes didn't seem knowledgeable enough to prepare my taxes. Frustrated I was
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March 2022 by Pamela Amundson
Just Don't - I spent over $400.00 for a "Tax Pro" that didn't know basic information had to make 4 phone calls while I was there to find answers. Took forever, credit card machine didn't work so had to call in my CC# to someone else. Was told that I would get $100.00 off for my trouble but since they had already run my CC at that point it would have to be for a discount on next years taxes or an E card with a discount which I asked for and never received. Oh yeah and if you want a guarantee that they did it right you had to pay and additional $81.00 Last year was a fantastic experience this year was horrible and had to pay twice what I paid last year.
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March 2022 by Adrianna Payton
They were accurate and fast! Even educated me on some tax details I never knew about! Thank you ladies!
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March 2022 by Kimberly Keldsen
After spending 4 hours to get a simple return filed the preparer quit right in front of me. Unprofessional and not efficient.
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April 2021 by William Piedmont
Very courteous and professional staff. Had my taxes done in a very timely manner. Thank you all for everything!!!and all tax opt ee
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March 2021 by Layla Dodge
I am leaving my post today because I had intended to right away. I was so very pleased with the service here at Jackson Hewitt ... Oscar was considerate, patient , kind and very thorough . He did his job and seemed to enjoy my presence , enjoy helping the client, and was extremely patient and considerate with my situation. Thank you Oscar for making Jackson Hewitt a wonderful memory in my mind and getting my children and I our greatest amount available , leaving nothing unturned... Thanks again, your happy customer!Layla Dodge
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February 2020 by Micheal Buchholz
Michael was great, showed me my options and make filing super easy.
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February 2020 by Caitlin Gillespie
Awesome service. Michael was very quick and efficient.
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February 2020 by Ozuna Robert
Michael K. Was very friendly and professional, thank you very much for your great service!
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February 2020 by D. Anderson
Michael K. was friendly and professional; he did a great job on my tax return. He made sure I got all tax credits I was eligible for and answered all my questions. It was a pleasure working with him. Highly recommend.