-
October 2023 by Cheryl Campbell
Special shoutout to JEANNA who figured out why my husband could not get a flu shot. He recently retired, and his ex-employer's healthcare was still showing as PRIMARY with Medicare being secondary, even though he hadn't had that insurance for a month. It might sound simple, but it took a while for it to be figured out, and JEANNA persevered to get to the root of the problem. This type of response helps keeps customers, and we'll be back to HY VEE. (Other employees thought it was related to the Part D plan we had, which it wasn't, so JEANNA gets full credit on this one. Kudos to her!) We subsequently fixed it with Medicare.
-
September 2022 by Alicia H
This pharmacy was awesome! I am visiting from out of town and they helped me fill a prescription almost at closing time with a great attitude. Also, when I asked the pharmacist if there were any interactions to watch out for she plugged all my info into a sheet and printed it out for me to ease all anxiety about it. These staff members went above and beyond! Thank you so much for making this process super easy!!
-
August 2022 by Kate M.
I like this store, though I only shop there once a month. It has a lot of gourmet offerings, organic produce, and better-sourced produce as well. I don't shop here more often because it's so expensive, even for the same items I find at Walmart. So, we shop at ALDI first, maybe get delivery from Walmart once a month, and I stop at Hyvee for special items I can't find anywhere else. I have to control myself as there are many yummy things at Hyvee. I also don't like the bath bomb area as the smell is so strong, and it bothers me. Still, I go and just avoid that area as I always come home with treasures. Also, the cashiers and other staff are polite and helpful. I recommend it if it's in your budget or you just want to find some special items.
-
June 2022 by Alex Kronzer
Deceptive, borderline dishonest rewards advertisements. Had new prescription sent to them just for the gas rewards and smirking checkout person said I needed to send it somewhere else first and call them to transfer it to qualify. Asked to return and said I couldn’t. Didn’t even apologize for tricking me. Will not be returning.
-
December 2021 by Alicia Helgeland
This pharmacy was awesome! I am visiting from out of town and they helped me fill a prescription almost at closing time with a great attitude. Also, when I asked the pharmacist if there were any interactions to watch out for she plugged all my info into a sheet and printed it out for me to ease all anxiety about it. These staff members went above and beyond! Thank you so much for making this process super easy!!
-
October 2021 by S M.
Absolutely no covid precautions taken here. It's an absolute cesspool. People coughing all over each other not covering there mouths. I will not go to this location anymore because of this and also because this store is not clean.
-
December 2020 by Molly S.
They wouldn't find out whether my insurance is in network. I called to ask and they said they couldn't unless I gave them a prescription first (and then I would have to go through the hassle of having it transferred if they are not).They seemed nice enough but unless you know they take your insurance, go elsewhere.
-
July 2019 by Glenn W.
My wife really liked this store....good selection.
-
June 2019 by Wolfie E.
I went through the express line with 4 items and the customer in front of me had 20 items even though the sign said no more than 12 items. Why does Hy-Ver let this happen?
-
January 2019 by Kathleen R.
We were in Rochester for a dog show and always try and gather healthy food options from the local grocers to keep in the room rather than eating out for every meal. This location was close to the fairgrounds where the dog show was being held so it worked out well for us. We were able to find a parking spot easily and in an area that had a little shade - it was HOT in Rochester that weekend. There were two of us and one stayed with the dogs and the other went into the store. Layout has a nice flow and products we were looking for were easy to find. The deli had just completed making rotisserie chickens when I was walking past and they prepped one up for me to take along - dogs and people were happy about that! Added some sides and was prompted to consider items that would save us on the price of gasoline with the fuel saver - great program, who wouldn't want to save on gasoline! I would use this location again on future trips to Rochester.
-
January 2019 by Elayne H.
Thank you bakery. My daughter graduation cakes were excellent in taste as well as the design.