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March 2024 by Colleen B.
HOM furniture has great service and a friendly smile in every isle. Clean and organized store.
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January 2024 by Katie Myers
Very helpful staff all around to answer your questions. I especially love that the sale members allowed me to browse in peace without hovering! If you need anything bed/mattress related, Cindy was amazing and sold us our dream mattress!
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January 2024 by Olave, Carolina, M.D.
Dawn went above and beyond! She is patient and has excellent taste. Definitely we are coming back to get more pieces for our new home.Thank you so much!
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January 2024 by Mary Jorgensen
Jesse!! Thank you so very much for accommodating the immediate need of our situation. Service such as yours is truly rare and most appreciated. First experience with Hom and you are certainly a great reason to return for future purchases.Excellent & efficient, you understood I had a tight time frame and handled it well.
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December 2023 by Dave Hammond
Great Place to come and try out various mattresses. The sales staff are always very knowledgeable and helpful. We needed a high-end mattress for our King-sized master bed, we tried a bunch there and got exactly what we wanted. We needed a low-cost mattress for our guest bedroom. They had just what we needed and wanted. WE used to shop all over town and always ended up at HOM for mattresses.
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December 2023 by Drew
Mary Ellen was great. We knew what we were looking for (price range, size, and style) and Mary showed us all the options we had (almost like she knows the whole store like the back of her hand). Quick and easy. The whole process took less than 30 minutes which we much appreciated.
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December 2023 by Stephanie Pocklington
We purchased a sectional and were lucky enough to work with Dawn. She understood exactly what we wanted, our concerns, and helped us find the perfect couch. We never felt pressured to buy, she answered all of our questions and made us feel like friends she’s known forever. I will ask for Dawns help on any future furniture purchases. She was that amazing to work with!
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October 2023 by Tina Jacobson
Mary Ellen was great to work with, I told her what I wanted and she immediately knew where to find each item in the store. She put together a quote for me, also printing off 3 of my options. Appreciate her help!
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October 2023 by Aine Jadran
I contacted HOM Furniture with no expectation of resolution for my complaint on a bed I purchased a little 4.5 months ago. But because of a recent move and a newborn I never was able to reach out until recently with my thoughts on the new bed purchase knowing nothing will happen since it's outside the return policy. Lori at HOM Furniture in Rochester, MN reached out immediately and exceeded all my expectations and not only resolved all my complaints but went above and beyond. HOM Furniture has definitely made me a happy customer and I will be a loyal future customer as well because of their service. Thank you for your customer service and making me a happy customer!
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October 2023 by Krista Mattson
I’ve always had amazing service at HOM Furniture and this recent experience was no different. My design consultant, Dawn, was so knowledgeable and easy to speak with. She really knows her stuff and that was proven by the many, many clients who walked in to see her while she was helping me.The couch I liked didn’t come in the color I wanted, but to my surprise, Dawn informed me that the couch was customizable. And not just the couch, but the throw pillows as well. Dawn made the buying experience exciting. She has a great eye for detail and design and she helped me select some amazing patterns.I will definitely be going back to HOM Furniture for my next purchase and I’ll be requesting the assistance of Dawn. Thanks for a great experience!
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October 2023 by Faye Lynch
Mary Ellen did a great job helping us pick out our furniture. If left on our own we would have given up and left. She knew her product well and help us see the possibilities. She was fun to work with and did everything she could to accommodate our time schedule for delivery. We will be back in the spring to have her help us select accessories.
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September 2023 by Mona Kohl
Mary Ellen was very helpful in finding me just what I wanted for new accent chairs. It’s not easy finding navy checks or plaids but she did it! I’m so exited and can’t wait to see them in my living room!
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September 2023 by Donald Windmueller
Stephanie was very attentive and helpful. She took the time to show us several option didn’t push us to a decision. She also took the time to show us options for our purchase like the rechargeable battery packs. I would highly recommend her to assist you if you are looking for furniture.
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August 2023 by D H
Mary Ellen was fantastic. She went above and beyond to help us. She was incredibly patient and made lots of suggestions, checking availability for several pieces for us. We will definitely be back
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August 2023 by Hannah McBroom
My boyfriend and I went to 3 stores looking for a sectional for our sunroom. HOM furniture had the best selection and pricing by far! Stephanie helped us through all of our options and was amazing to work with! They were even able to get us our sectional delivered a week earlier than anticipated! Thank you Stephanie for going above and beyond for us, I can’t wait for the sectional to be delivered and enjoyed for years!
