Furniture Superstore is highly praised for its excellent customer service and friendly staff. Customers have shared positive experiences with various team members, including Tim, Logan, Rod, Drew, Lucky, Grace, and Isaak. They appreciate the staff's willingness to assist, even with challenging requests, such as finding parts for out-of-warranty items. The delivery service is noted for being efficient and polite, with staff going above and beyond to ensure customer satisfaction. Many reviews highlight the professionalism and knowledge of employees, who are described as respectful and personable. Overall, Furniture Superstore is recommended for its great service and dedicated team, consistently earning 5-star ratings from satisfied customers.
Marcie was awesome! She took the time to help me put together an amazing couch, rug and coffee table set. She also helped me add a desk to my order a day later that I could have delivered with my other items. She made sure I had all the information I needed about my items and my order. She knows her job and does it well... read full comment
May 2024
Great customer service. Let's us shop by ourselves but we're right there when we had questions
May 2024
I have always had great service, even when item arrive unexpectedly damaged. Tim and Drew the best delivery drivers, they are fast and polite.
