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January 2024 by cproc2001
The kiosk is convenient and easy to use and help is always available if necessary.
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January 2024 by John S
Small enough to know you, big enough to serve you. A trusted financial institution.
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January 2024 by Javier Thomas
Great bank I am very satisfied
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January 2024 by Jamido Piñeiro
Good services
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December 2023 by MannyGSX
Too me all banks are same. It’s not easy entrusting anyone with your hard earned money.But let me tell you a story about this particular branch. The staff there treats you like you are a close relative. Ever since I’ve moved here 3+ years ago, First alliance CU always had my best interest at heart. I have 2 car notes, a credit card and even a personal loan from there. And even when I just go in to get a cashiers check or quarters for the laundry room. lol!!My family and I have been treated very, very good. I don’t think I’ll ever go anywhere else.Thank you
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November 2023 by Kristen Suydam
Always quick, professional and helpful
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March 2023 by P La
Great credit union in rochester mn to bank with.
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December 2022 by John Williams
My interaction with Lisa was very nice. She was cordial and professional. And she addressed all concerns.
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October 2022 by Kadie Johnson
I have used First Alliance Credit Union for years and I wouldn't use another facility. They have been so good and helpful throughout the years and I have recommended to friends who have also showed great satisfaction towards them. Online banking is a breeze.
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October 2022 by Jake Romano
I have been with first alliance for years . They have treated me so unfairly . Be careful about listening to their loan people . They will tell you all sorts of incorrect information about preparing for a loan . 3 times , I’ve done exactly what they’ve asked of me . And 3 times they denied me . They don’t care about their clients , not even a little bit . The best thing you can do with first alliance is just stay away . Their employees are sneaky and facicious . There is a woman named Candace , she talks to you like you are a peasant . I’ve never been treated so badly by a business .
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June 2022 by Richard Z.
A little shocked to see such a negative review but I see it was from someone in Missouri? I don't know which First Alliance they've been to, but I have to say this CU is hands-down one of the best to work with. They may not have the greatest online interface or remote options if you're not living here, but I've only ever had exceptional service from them...and their loan officers are the best I've worked with anywhere.
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May 2022 by Tammi McKinney
Lisa Sobotta is AMAZING! She made our camper loan process quick and painless. She is excellent at her job, responds quickly and very personable in email, phone and face to face interactions. Thank you Lisa ?
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May 2022 by Tony Billmeier
Always a great experience, very helpful staff who care about you and want to help you with your financial needs ?
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May 2022 by Debby Knight Frank
First Alliance Credit Union is the BEST! Got my car loan through Hayley Howard. Fast easy.. couldn't ask for better service.
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November 2021 by Lynn Young
Hayley did an awesome job! Very quick turnaround and professional to work with!