-
December 2023 by Tim Durand
I advertently made my reservation at a different Enterprise location in Rochester. Dustin and Randy were able to adjust the reservation and get me on our way. Always a positive experience renting at Rochester Airport experience
-
June 2023 by KEVIN ENGEL
I booked a reservation for a 4 day rental via the Enterprise app (NOT booked via a 3rd party site). I got a confirmation e-mail and even a text for online check-in. While inflight I got a call and a voicemail from the branch. They advised they didn’t have enough cars and cancelled my reservation with no more than a sorry. I have several thousand points with Enterprise and this was a true kick in the pants. After getting nowhere with the local branch, I phoned Enterprise customer service. They gave me a song and dance about forecast availability, but left me stranded in RST with no transportation and “sorry”. Since it was a Sunday, only their airport locations were open and both MSP and RST airport locations were sold out. If their reservations are hollow, I’d avoid Enterprise.
-
January 2023 by Wgnejejx4 Wcxa
Customer service at Enterprise is top notch! Very helpful and accommodating. Highly recommend to anyone looking for a rental at Rochester airport!
-
April 2022 by John Severs
excellent service! I had reserved a car but needed a truck. the manager located and hooked me up with what I needed.
-
April 2022 by Jessica Simmons
Very first time I rented a car, these guys made it so smooth....
-
December 2021 by Cathy Moody
My experience at the Enterprise Rent-A-Car was a great one at the Rochester, MN, Airport.The staff was friendly and accommodating. I will use them again in future visits.
-
June 2021 by Sam Chastain
Best rental car experience I have had in a long time! The customer service we received from Ethan was out of this world. Highly recommend.
-
June 2021 by john manninen
Friendly staff unfortunately I booked my rental on a 3rd party site right before our plane took off from Chicago Airport to head to Rochester and when we got to Rochester the agent apologized and told me he was sorry they were sold out of rentals today but he asked the agent from the budget rental agency and she hooked us up with a rental so we didn't miss my wife's important mayo clinic appointments
-
November 2020 by Trinity Anderson
Using the Rochester Airport enterprise has always been amazing service. Matt and his team always go above and beyond for me. I’ll always use enterprise when I’m in Minnesota. Thanks Guys
-
November 2020 by Kristopher D Loving
I have rented from them for the past 2-3 years and have built good relationships with the staff and enjoyed great service. The rewards program has been valuable also.
-
July 2020 by Donna Fitzgerald
We got our vehicle but had to return it because ithe back seat was very dirty!! And the attendant said "it's a rental car this happens"But with the Covid 19 requirements I was shocked at his response!! He did get us another vehicle that was clean. Might not use them again!!!
-
July 2020 by Kevin Resch
Pick up and drop off quick and uneventful. Each person at the desk was pleasant and efficient, perfect.
-
July 2020 by Wane Souhrada
Great service. Great personnel. Great price.
-
January 2020 by Linda Brown
Great service and staff!!
-
January 2020 by Brian Mitchell
Great service getting us a car for my brother-in-law who just had a kidney transplant. His girlfriend's vehicle broke down leaving them stranded and Enterprise came to the rescue. And the price was phenomenal! Thank you!!!
