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November 2023 by Sue Pries
I would recommend. Staff person who installed my battery was friendly and seemed knowledgeable.
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November 2023 by Kelly Boles
End-to-end low-friction user experience! Outstanding products & great customer service!!
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October 2023 by Daniel Zeccardi
Worst experience ever. Manager refused to warranty a battery that the manufacturer said he should. I ended up getting it directly from Enersys but I will never shop there again.
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October 2023 by Dawn Bemmert
Needed key fob battery. Customer service was excellent!
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August 2023 by Ivan Gutierrez
I got my car battery here at a discount and they install it for free. Great customer service. Highly recommend
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June 2023 by Renae
Kid was rude! Didn't seem to interested in helping people in a pleasant way! I won't go in there if he's working!
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May 2023 by William Cleveland
They have lots of batteries and lots of solutions. Staff seem knowledgeable in many areas of batteries. It's my goto local location for batteries and fixes.
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March 2023 by Charlie Brown
Great breadth of stock and ability to service different battery needs locally.The staff says hello to me personally when I walk in the door.
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December 2022 by S S
Surprised by the good reviews. Went in tonight looking for a bulb for an appliance. Had it in hand asked the employee if they carry a replacement. He told me probably not without looking at it said I needed to check Home Depot for appliance bulbs. Googled it after I left and it showed it being in stock at this location. I’ll just order it elsewhere online but impressed at how unhelpful they were.
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December 2022 by Peggy Schlinger
The only man working was so rude. Came out of the back room and did not speak one word to us before, during or after our purchase. Seemed as though we were inconveniencing him by coming into the store. Terrible customer service - never again. Not the only place in town that sells batteries.
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October 2022 by paul vermilyea
Great fast service. Replaced car battery in just minutes. Good discounts on line.
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October 2022 by Neal White
They have the batteries I need when I need them. It means I don't have to order online and wait to service MY clients, so I remain THEIR client
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October 2022 by Brenda Rogerman
Paid for a battery this afternoon and told it would be at the store when the employee from Owatonna returned to the store at 6:30 pm. Went to pick it up just now and was told they don’t have it and he is unable to refund the money paid. Will now have to make another trip to try and resolve with a manager.Update: Returned today and battery was delivered. The unfortunate part is the employee last evening was not helpful nor informed and was more worried about leaving work in 30 minutes. If we hadn’t been told it would be in the store last evening and we would receive a call when it had arrived we could have avoided multiple trips to the store.
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August 2022 by Andy Houdek
Very happy with product, with service. The young man who helped us was wonderful!! Will do business here again!!!!
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August 2022 by Joe Verizon
Well I thought twice about going back and i did and will never go back to this location in Rochester again...the young black man that helped before was there again, he was RUDE and not helpful at all.. I was loyal to Batteries Plus in the past but things changed, maybe new management and they don't care, if this happened before and again now-they don't care and I sure don't need to give them my business and money again...Lousy customer service, I'll think twice of coming back
