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October 2023 by Rick Brink
Roger got me right in and fixed a leaky tire, and has great pricing on Michelin tires. Highly recommend.
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October 2022 by Google user
Have worked with Adamson's tire on multiple occasions and they r quick \\u0026 knowledgeable to get you back on the road quickly. I've snapped a few TPS stems.
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October 2022 by Mike Klinger
Have worked with Adamson's tire on multiple occasions and they r quick & knowledgeable to get you back on the road quickly. I've snapped a few TPS stems.
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October 2021 by Elizabeth B.
Rude and incompetent. You go there for a service appointment and no one greets you or tells you where to go, do, etc. Too many people and no one knows whats going on. I had parts they ordered for me under two versions of my name, when I asked if both were used they don't give me an answer just start an attitude. Worst customer service I've ever received at a dealership... so bad I was surprised.
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August 2021 by Nicolas Walker
Called and asked about tire sizing and he was short with me and hung up. Very unprofessional
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May 2021 by Brian Ricke
Ordered new wheels and tires over two months ago. Never heard back. Would not recommend
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August 2020 by Will H.
Purchased a vehicle from Adamson and had a great overall experience. Salesman Zach Ploof went above and beyond and was very accommodating and helpful throughout the process. Jeff Schaefer was also very nice to deal with. I would definitely recommend for anyone looking for a great vehicle-shopping experience.
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April 2020 by Brad M.
I was over charged by about $150-$200 from the service department. I dropped my vehicle off on a Friday and it wasn't done until Monday around 4pm whenever I was told it would be done by mid morning Monday. I had a 4wheel alignment done, wheel balancing, a part added on that only takes about 45min to install for a beginner mechanic who's never done it before. I also had a front stabilizer put on, I did the leg work myself so it was literally as simple as tightening nuts so maybe 20min labor at most. I was called and told one of the nuts was to small so the threads were bad. I told the service advisor that I would call the company and get a new bracket sent out and I would install myself. I then proceeded to call the company and ordered a new bracket to be sent to my residence. About 1.5 hours later, I was called and said the tech was able to install the stabilizer bar and retapped the threads and put a larger nut on. I was irritated as I didn't know they were going to be doing this as I told them I would install it myself. My original quoted price was $301 for all this and then my bill ended up being $527. I had them add on wheel balancing so minus the wheel balancing my bill ended up being $151 difference which is mind blowing. Please note that I would've put all these parts on myself but ran out of time before my alignment appointment. I figured the dealership needs money during this pandemic so I figured I would have them install these parts so I didn't have to be rude an cancel an appointment on them last minute. My vehicle was given back to me dirty. Whenever I dropped it off, it was just freshly detailed. Yes, the weather was poor on day of pickup but they never took the time to wipe down my vehicle. The dirt on it was dried so it wasn't new dirt that just got on it by pulling it up front for me. It's a very nice immaculate vehicle so this should've been done especially for what I was being charged. I would have to say I will never go back to this Jeep dealership and the customer service was poor. I hope no one else makes the same mistake as I did.
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November 2019 by Andrew S.
They didn't really listen to my situation and tried to charge me for something that would not solve my problem. My jeep wrangler doesn't have heat currently. The radiator was replaced 3 years ago and the heater coil replaced in 2017 and 2018. Both times the core was replaced the coolant system was flushed. This was all done at a dealership back in Michigan and was communicated to Adamson's service department. After dropping my car off early in the morning, I get a call around 4pm recommending a $360 coolant system flush. We later explained that we have done that twice and that we want the heater core checked for leaks so it can be replaced since it has a two year warranty. They kept saying they have to "start from ground zero" and flush the system before they check the heater core. I was not going to pay almost $400 just to have the heat not work again, then pay even more for labor installing the new heater core. Picked up my car after paying a $60 diagnostic fee, despite nothing really being completed on my jeep. Taking it to a different dealership that actually listened to us and will be replacing the heater core.
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December 2018 by Tom String III
So everything about Adamson service and tire is great. Despite one bad experience 4 years ago, I went back, and will go back again and again. They are always happy to help and explain to me what is going on until I understand what is needed. Thank you!
